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Windows 7: Windows Explorer freezing and restarting

09 Oct 2012   #1

Windows 7 ultimate x64
 
 
Windows Explorer freezing and restarting

My laptop was getting the BSOD but has stopped and is now just constantly freezing and windows explorer is crashing and restarting which basically I can't do much between the crashes and restarts.. Any way to fix this?

My System SpecsSystem Spec
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09 Oct 2012   #2

Windows 7 Enterprise x64
 
 

Hi,

If this issue started occurring after doing some recent software changes on your computer, then I would suggest you to restore your system back to a date when it was working fine. System Restore will affect Windows system files, programs, and registry settings only.

For System Restore steps, you can refer to the URL mentioned: http://windows.microsoft.com/en-US/windows7/products/features/system-restore

If the issue still persists, run a test on the Hard Drive to confirm functionality. If you get any error code, make a note of the error code.

Keep us Posted
My System SpecsSystem Spec
09 Oct 2012   #3
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Welcome aboard, cdubya.

After following the great suggestions supplied by Debbie B, please upload the files generated by SF Diag Tools, following the Blue Screen of Death (BSOD) Posting Instructions.

We need to have a look.
My System SpecsSystem Spec
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09 Oct 2012   #4

Windows 7 Ultimate x64 Full Retail SP1
 
 

If you have the Windows 7 disk, try booting from it and doing a 'Startup Repair'
My System SpecsSystem Spec
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 Windows Explorer freezing and restarting




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