Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD 0X0000001E after playing Skyrim

10 Oct 2012   #11
dxv001

windows 7 home premium 64bit
 
 

it's still telling me failed to detect system configuration after i try and install it, what do i do now?


My System SpecsSystem Spec
.
10 Oct 2012   #12
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Hold on to that.
Did you enable verifier?
My System SpecsSystem Spec
11 Oct 2012   #13
dxv001

windows 7 home premium 64bit
 
 

Yes, i just enabled verifier and rebooted, it cycled through about 3 times always bsod about 2-3 minutes, but now in safe mode, it just bsod for the first time. i've included the file. also, what I have been noticing is that my firefox browser will redirect searches periodically. could that be related?
My System SpecsSystem Spec
.

11 Oct 2012   #14
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Uninstall Daemon Tools = dtsoftbus01.sys

As well as this software and its drivers etc.
Quote:
Source PxHlpa64.sys Sonic CD/DVD driver (used by many different CD/DVD programs)
pxHelp20.sys programs Go to C:WindowsSystem32drivers and rename PxHlpa64.sys to PxHlpa64.BAK This will break your CD/DVD program, but can easily be renamed after we've finished.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C9, {23e, fffff88000c3f324, fffff980089f8e10, 0}

Unable to load image \SystemRoot\System32\Drivers\PxHlpa64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for PxHlpa64.sys
*** ERROR: Module load completed but symbols could not be loaded for PxHlpa64.sys
Unable to load image \SystemRoot\system32\DRIVERS\dtsoftbus01.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dtsoftbus01.sys
*** ERROR: Module load completed but symbols could not be loaded for dtsoftbus01.sys
Probably caused by : dtsoftbus01.sys ( dtsoftbus01+1324 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_VERIFIER_IOMANAGER_VIOLATION (c9)
The IO manager has caught a misbehaving driver.
Arguments:
Arg1: 000000000000023e, A driver has marked an IRP pending but didn't return STATUS_PENDING.
Arg2: fffff88000c3f324, The address in the driver's code where the error was detected.
Arg3: fffff980089f8e10, IRP address.
Arg4: 0000000000000000, Status code.

Debugging Details:
------------------


OVERLAPPED_MODULE: Address regions for 'athrx' and 'BHDrvx64.sys' overlap

BUGCHECK_STR:  0xc9_23e

DRIVER_VERIFIER_IO_VIOLATION_TYPE:  23e

FAULTING_IP: 
dtsoftbus01+1324
fffff880`00c3f324 4053            push    rbx

FOLLOWUP_IP: 
dtsoftbus01+1324
fffff880`00c3f324 4053            push    rbx

IRP_ADDRESS:  fffff980089f8e10

DEVICE_OBJECT: fffffa8005b53470

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff800037003dc to fffff80003276040

STACK_TEXT:  
fffff880`02fee7a8 fffff800`037003dc : 00000000`000000c9 00000000`0000023e fffff880`00c3f324 fffff980`089f8e10 : nt!KeBugCheckEx
fffff880`02fee7b0 fffff800`0370a47a : fffff800`036fe9f0 fffff880`00c3f324 fffff980`089f8e10 00000000`00000000 : nt!VerifierBugCheckIfAppropriate+0x3c
fffff880`02fee7f0 fffff800`0370b34e : 00000000`0000023e 00000000`00000000 fffff980`089f8e10 00000000`ffffffff : nt!ViErrorFinishReport+0xda
fffff880`02fee840 fffff800`0371671f : fffffa80`05fb3620 fffffa80`05ed5b10 fffffa80`05ed5bc8 fffff880`00c43228 : nt!VfErrorReport6+0x6e
fffff880`02fee910 fffff800`03716b63 : fffffa80`05ed5b10 00000000`00000002 fffffa80`05b53470 fffff880`00c3f3f4 : nt!IovpCallDriver2+0x13f
fffff880`02fee970 fffff800`0371cc2e : fffff980`089f8e10 fffff980`089f8e10 00000000`00000002 fffffa80`05b53470 : nt!VfAfterCallDriver+0x353
fffff880`02fee9c0 fffff800`0371bc42 : fffff980`089f8ee0 00000000`00000002 fffffa80`05e82f50 fffffa80`05ed5b10 : nt!IovCallDriver+0x57e
fffff880`02feea20 fffff800`0371cc16 : fffff980`089f8e10 00000000`00000002 fffffa80`05e82e00 fffff800`037183f5 : nt!ViFilterDispatchGeneric+0x62
fffff880`02feea50 fffff880`011f44d5 : fffff980`089f8f28 fffffa80`05e83180 fffff980`089f8e10 fffffa80`05e8dc50 : nt!IovCallDriver+0x566
fffff880`02feeab0 fffff980`089f8f28 : fffffa80`05e83180 fffff980`089f8e10 fffffa80`05e8dc50 fffffa80`00000020 : PxHlpa64+0x34d5
fffff880`02feeab8 fffffa80`05e83180 : fffff980`089f8e10 fffffa80`05e8dc50 fffffa80`00000020 fffffa80`00000001 : 0xfffff980`089f8f28
fffff880`02feeac0 fffff980`089f8e10 : fffffa80`05e8dc50 fffffa80`00000020 fffffa80`00000001 fffffa80`00000000 : 0xfffffa80`05e83180
fffff880`02feeac8 fffffa80`05e8dc50 : fffffa80`00000020 fffffa80`00000001 fffffa80`00000000 00000000`00000000 : 0xfffff980`089f8e10
fffff880`02feead0 fffffa80`00000020 : fffffa80`00000001 fffffa80`00000000 00000000`00000000 00000000`00000000 : 0xfffffa80`05e8dc50
fffff880`02feead8 fffffa80`00000001 : fffffa80`00000000 00000000`00000000 00000000`00000000 fffff880`02feed20 : 0xfffffa80`00000020
fffff880`02feeae0 fffffa80`00000000 : 00000000`00000000 00000000`00000000 fffff880`02feed20 00000000`00000000 : 0xfffffa80`00000001
fffff880`02feeae8 00000000`00000000 : 00000000`00000000 fffff880`02feed20 00000000`00000000 fffffa80`05e8f380 : 0xfffffa80`00000000


STACK_COMMAND:  .bugcheck ; kb

SYMBOL_NAME:  dtsoftbus01+1324

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dtsoftbus01

IMAGE_NAME:  dtsoftbus01.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4f10358a

FAILURE_BUCKET_ID:  X64_0xc9_23e_VRF_dtsoftbus01+1324

BUCKET_ID:  X64_0xc9_23e_VRF_dtsoftbus01+1324

Followup: MachineOwner
---------

1: kd> lmvm dtsoftbus01
start             end                 module name
fffff880`00c3e000 fffff880`00c87000   dtsoftbus01 T (no symbols)           
    Loaded symbol image file: dtsoftbus01.sys
    Image path: \SystemRoot\system32\DRIVERS\dtsoftbus01.sys
    Image name: dtsoftbus01.sys
    Timestamp:        Fri Jan 13 19:45:46 2012 (4F10358A)
    CheckSum:         00046D1E
    ImageSize:        00049000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Keep verifier enabled for 36 hours and give us all the dumps you get with them
My System SpecsSystem Spec
11 Oct 2012   #15
dxv001

windows 7 home premium 64bit
 
 

Thank you, after removing daemon tools and changing the file name of PxHlpa64.sys to PxHlpa64.BAK, it seems to be working now. but ill keep verifier enabled. should i change the file name back and also should i try and install the amd catalyst now?
My System SpecsSystem Spec
11 Oct 2012   #16
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Yup..go ahead
My System SpecsSystem Spec
15 Oct 2012   #17
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

Hi, has this been resolved? If so, you may wanna mark it as such for future reference. Thanks!
My System SpecsSystem Spec
Reply

 BSOD 0X0000001E after playing Skyrim




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD playing Skyrim
I have recently started playing Skyrim, and have run into two BSOD so far. It happens seemingly randomly while playing. I am also using a lot of mods for the game; not sure if that's important. Can anyone help me out?
BSOD Help and Support
BSOD while playing Skyrim
Windows 7 32Bit Windows 7 32Bit as bought Retail I guess OS Age: Don't know H/W Age: Don't know Hello to the community!! This was a custom built PC (OS included- currently using) that I brought from an online seller last month. I've been experiencing several BSODs for the last 2 weeks,....
BSOD Help and Support
BSOD Playing Skyrim and BF3
Hi having a few problems with the above games resulting in either a BSOD or a black screen with wavy lines and then a very loud sound output requiring a hard boot via reset button. I also get the occasional BSOD when the system is not being used I.e. I return to find a BSOD. I have...
BSOD Help and Support
BSOD on Skyrim 0x0000001e
I got a BSOD on skyrim. Files attached here... http://www.sevenforums.com/crashes-debugging/207384-bsod-i-just-got-whilst-wow.html that's what happened last time (files also attached there). I think it's my mouse, that's what i was told last time, but this time it was from a different...
BSOD Help and Support
BSOD Playing Skyrim, BF3 and SW:ToR error 0x0000001e and 0x0000003b
Hi I hope someone can help me, I am new to all of this error reporting but I've tried to use the web to find answers before coming here, and I hope I have attached all the necessary files: I am running Windows 7 Home Premium 64 bit version, here's a rough look at my system: 8gb ddr 3 1600...
BSOD Help and Support
BSOD playing Skyrim
I am suspecting that my BSOD is being caused by AMD Catalyst 12.1 (since its a preview and not official WHQL drivers) but im also speculating it may be Anti Virus' too aggressive real time protection. I am attaching my minidump to the post. The only clue i have (which i can't read, and yes this...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 14:45.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App