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Windows 7: BSOD while playing WOW 0x0000007F


11 Oct 2012   #1

Windows 7 32bit
 
 

Hello,

I get pretty often this BSOD 0x0000007F while playing WOW or sometimes other games, mine girlfriend likes to play Sims so she gets it too while playing. I tried to debug the information and this is what i got, i have to say i'm not too much experienced at it but that's all i got. Any advice and explanation of debug and BSOD also how to fix it will be greatly appreciated, because this problem is on my nerves already for years. Thank you!


Code:
 
-----------------------------------------------------------------------------------
Microsoft (R) Windows Debugger Version 6.2.9200.16384 X86
Copyright (c) Microsoft Corporation. All rights reserved.
 
 
Loading Dump File [C:\Windows\Minidump\100912-28922-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
 
Symbol search path is: SRV*D:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0x82c4f000 PsLoadedModuleList = 0x82d97810
Debug session time: Tue Oct 9 13:15:19.504 2012 (UTC + 3:00)
System Uptime: 0 days 4:18:10.283
Loading Kernel Symbols
...............................................................
................................................................
............................
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
 
Use !analyze -v to get detailed debugging information.
 
BugCheck 1000008E, {c0000005, 82e9c357, 9cfe58dc, 0}
 
Probably caused by : hardware ( dxgkrnl!DXGCONTEXT::ResizeUserModeBuffers+90 )
 
Followup: MachineOwner
---------
 
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
 
KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 82e9c357, The address that the exception occurred at
Arg3: 9cfe58dc, Trap Frame
Arg4: 00000000
 
Debugging Details:
------------------
 
 
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
 
FAULTING_IP: 
nt!NtAllocateVirtualMemory+1548
82e9c357 0000 add byte ptr [eax],al
 
TRAP_FRAME: 9cfe58dc -- (.trap 0xffffffff9cfe58dc)
ErrCode = 00000002
eax=00000000 ebx=8918fd88 ecx=85d87130 edx=85d87130 esi=00003000 edi=85d87030
eip=82e9c357 esp=9cfe5950 ebp=9cfe5a34 iopl=0 nv up ei ng nz na po nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010282
nt!NtAllocateVirtualMemory+0x1548:
82e9c357 0000 add byte ptr [eax],al ds:0023:00000000=??
Resetting default scope
 
CUSTOMER_CRASH_COUNT: 1
 
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
 
BUGCHECK_STR: 0x8E
 
PROCESS_NAME: Wow.exe
 
CURRENT_IRQL: 0
 
MISALIGNED_IP: 
nt!NtAllocateVirtualMemory+1548
82e9c357 0000 add byte ptr [eax],al
 
LAST_CONTROL_TRANSFER: from 82c9242a to 82e9c357
 
STACK_TEXT: 
9cfe5a34 82c9242a ffffffff 9cfe5b04 00000000 nt!NtAllocateVirtualMemory+0x1548
9cfe5a34 82c8fb21 ffffffff 9cfe5b04 00000000 nt!KiFastCallEntry+0x12a
9cfe5ac4 91dc59a4 ffffffff 9cfe5b04 00000000 nt!ZwAllocateVirtualMemory+0x11
9cfe5b3c 91d5aaf1 8849b580 00003000 00000400 dxgkrnl!DXGCONTEXT::ResizeUserModeBuffers+0x90
9cfe5d28 82c9242a 00000000 05a8fc20 76f464f4 dxgkrnl!DxgkRender+0x3ee
9cfe5d28 76f464f4 00000000 05a8fc20 76f464f4 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
05a8fc20 00000000 00000000 00000000 00000000 0x76f464f4
 
 
STACK_COMMAND: kb
 
FOLLOWUP_IP: 
dxgkrnl!DXGCONTEXT::ResizeUserModeBuffers+90
91dc59a4 8945e4 mov dword ptr [ebp-1Ch],eax
 
SYMBOL_STACK_INDEX: 3
 
SYMBOL_NAME: dxgkrnl!DXGCONTEXT::ResizeUserModeBuffers+90
 
FOLLOWUP_NAME: MachineOwner
 
IMAGE_NAME: hardware
 
DEBUG_FLR_IMAGE_TIMESTAMP: 0
 
MODULE_NAME: hardware
 
FAILURE_BUCKET_ID: IP_MISALIGNED
 
BUCKET_ID: IP_MISALIGNED
 
Followup: MachineOwner
---------

Also i did another file debug which was other kind than the past one, and the problem was bittorrent.exe here is the debug:

Code:
 
---------------------------------------
 
 
Microsoft (R) Windows Debugger Version 6.2.9200.16384 X86
Copyright (c) Microsoft Corporation. All rights reserved.
 
 
Loading Dump File [C:\Windows\Minidump\050312-18049-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
 
Symbol search path is: SRV*D:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0x82a11000 PsLoadedModuleList = 0x82b59810
Debug session time: Thu May 3 20:44:57.106 2012 (UTC + 3:00)
System Uptime: 0 days 3:34:21.510
Loading Kernel Symbols
...............................................................
................................................................
.......................
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
 
Use !analyze -v to get detailed debugging information.
 
BugCheck A, {0, 2, 1, 82b043d8}
 
Probably caused by : ntkrpamp.exe ( nt!PpmPerfSelectProcessorStates+75 )
 
Followup: MachineOwner
---------
 
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
 
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 00000000, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 82b043d8, address which referenced memory
 
Debugging Details:
------------------
 
 
WRITE_ADDRESS: GetPointerFromAddress: unable to read from 82b79718
Unable to read MiSystemVaType memory at 82b59160
00000000 
 
CURRENT_IRQL: 2
 
FAULTING_IP: 
nt!PpmPerfSelectProcessorStates+75
82b043d8 3b056c99b782 cmp eax,dword ptr [nt!KeNumberProcessors (82b7996c)]
 
CUSTOMER_CRASH_COUNT: 1
 
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
 
BUGCHECK_STR: 0xA
 
PROCESS_NAME: BitTorrent.exe
 
TAG_NOT_DEFINED_c000000f: FFFFFFFF8DD21000
 
TRAP_FRAME: 8dd20ec4 -- (.trap 0xffffffff8dd20ec4)
ErrCode = 00000002
eax=00000000 ebx=8dd01a00 ecx=fffffffe edx=82b3934c esi=0000000e edi=00000000
eip=82b043d8 esp=8dd20f38 ebp=8dd20f44 iopl=0 nv up ei pl zr na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
nt!PpmPerfSelectProcessorStates+0x75:
82b043d8 3b056c99b782 cmp eax,dword ptr [nt!KeNumberProcessors (82b7996c)] ds:0023:82b7996c=????????
Resetting default scope
 
LAST_CONTROL_TRANSFER: from 82b043d8 to 82a577eb
 
STACK_TEXT: 
8dd20ec4 82b043d8 badb0d00 82b3934c 8dd20fa4 nt!KiTrap0E+0x2cf
8dd20f44 82b02f69 82a793b5 82b48c78 00000000 nt!PpmPerfSelectProcessorStates+0x75
8dd20f48 82a793b5 82b48c78 00000000 00000000 nt!PpmCheckRun+0x5a
8dd20fa4 82a79218 8dd00120 87cb66c8 00000000 nt!KiExecuteAllDpcs+0xf9
8dd20ff4 82a789dc a2f42ce4 00000000 00000000 nt!KiRetireDpcList+0xd5
8dd20ff8 a2f42ce4 00000000 00000000 00000000 nt!KiDispatchInterrupt+0x2c
WARNING: Frame IP not in any known module. Following frames may be wrong.
82a789dc 00000000 0000001a 00d6850f bb830000 0xa2f42ce4
 
 
STACK_COMMAND: kb
 
FOLLOWUP_IP: 
nt!PpmPerfSelectProcessorStates+75
82b043d8 3b056c99b782 cmp eax,dword ptr [nt!KeNumberProcessors (82b7996c)]
 
SYMBOL_STACK_INDEX: 1
 
SYMBOL_NAME: nt!PpmPerfSelectProcessorStates+75
 
FOLLOWUP_NAME: MachineOwner
 
MODULE_NAME: nt
 
IMAGE_NAME: ntkrpamp.exe
 
DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc007
 
FAILURE_BUCKET_ID: 0xA_nt!PpmPerfSelectProcessorStates+75
 
BUCKET_ID: 0xA_nt!PpmPerfSelectProcessorStates+75
 
Followup: MachineOwner
---------


My System SpecsSystem Spec
.

11 Oct 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

My System SpecsSystem Spec
11 Oct 2012   #3

Windows 7 32bit
 
 

It was installed by manufacturer of PC, well i tried fixing the problem and came do a dead end, i decided to do a driver verification, forcing them to get BSOD to check which driver causes the problem, and i made a BIG mistake not making a recovery point before doing this, because i started getting BSOD 0x09 when pc was starting to boot, and wasn't able to access the safe mode, tough i was able to disable driver verifier through CMD BSOD still kept appearing, so i was forced to reinstall windows...
My System SpecsSystem Spec
.


11 Oct 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Do you have any idea on how it was activated?
My System SpecsSystem Spec
11 Oct 2012   #5

Windows 7 32bit
 
 

Not really actualy, i have CD from old times they gave me and it doesn't ask activation, also i got the BSOD again after reinstalling windows only this time it was 0xD1
My System SpecsSystem Spec
11 Oct 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Please post the report from the 2nd link in post #2.
And you will not receive any help if you're using a fake version of windows.
My System SpecsSystem Spec
11 Oct 2012   #7

Windows 7 32bit
 
 

I guess this might be it, but im not sure, because all data, paths of data, folders and files in my pc is now messed up after reinstalation of windows to avoid BSOD...




FAULTING_MODULE: 82c4f000 nt

DEBUG_FLR_IMAGE_TIMESTAMP: 0

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
nt+24d357
82e9c357 0000 add byte ptr [eax],al

TRAP_FRAME: 9cfe58dc -- (.trap 0xffffffff9cfe58dc)
ErrCode = 00000002
eax=00000000 ebx=8918fd88 ecx=85d87130 edx=85d87130 esi=00003000 edi=85d87030
eip=82e9c357 esp=9cfe5950 ebp=9cfe5a34 iopl=0 nv up ei ng nz na po nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010282
nt+0x24d357:
82e9c357 0000 add byte ptr [eax],al ds:0023:00000000=??
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

BUGCHECK_STR: 0x8E

CURRENT_IRQL: 0

MISALIGNED_IP:
nt+24d357
82e9c357 0000 add byte ptr [eax],al

LAST_CONTROL_TRANSFER: from 82c9242a to 82e9c357

STACK_TEXT:
WARNING: Stack unwind information not available. Following frames may be wrong.
9cfe5a34 82c9242a ffffffff 9cfe5b04 00000000 nt+0x24d357
9cfe5a54 82c8fb21 badb0d00 9cfe5acc 00000000 nt+0x4342a
9cfe5b3c 91d5aaf1 8849b580 00003000 00000400 nt+0x40b21
9cfe5d28 82c9242a 00000000 05a8fc20 76f464f4 dxgkrnl+0x1eaf1
9cfe5d34 76f464f4 badb0d00 05a8fabc 00000000 nt+0x4342a
9cfe5d38 badb0d00 05a8fabc 00000000 00000000 0x76f464f4
9cfe5d3c 05a8fabc 00000000 00000000 00000000 0xbadb0d00
9cfe5d40 00000000 00000000 00000000 00000000 0x5a8fabc


STACK_COMMAND: kb

FOLLOWUP_IP:
dxgkrnl+1eaf1
91d5aaf1 ?? ???

SYMBOL_STACK_INDEX: 3

SYMBOL_NAME: dxgkrnl+1eaf1

FOLLOWUP_NAME: MachineOwner

IMAGE_NAME: hardware

MODULE_NAME: hardware

FAILURE_BUCKET_ID: IP_MISALIGNED

BUCKET_ID: IP_MISALIGNED

Followup: MachineOwner
---------
My System SpecsSystem Spec
11 Oct 2012   #8
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello Bazaras, and welcome to Seven Forums.

I'm sorry, but we are unable to help you further until you read the link below and post back with your full unedited MGADiag report for the needed information.

Windows Genuine and Activation Issue Posting Instructions
My System SpecsSystem Spec
Reply

 BSOD while playing WOW 0x0000007F




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