BSOD while shutting down the laptop


  1. Posts : 2
    Windows 7 Ultimate 32bit
       #1

    BSOD while shutting down the laptop


    I have Hp probook 4510s with windows 7 ultimate 32bit

    Before 2-3 weeks when I press shutdown from the start menu, instead of closing windows , bsod happens and restarting the laptop.

    Attachment 236169
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome

    Your older drivers for your ATI card need updating
    Code:
    Driver	c:\windows\system32\drivers\atikmdag.sys (8.1.1.859, 4,00 MB (4.194.816 bytes), 14.07.2009 00:09)
    1. Download and install Driver Sweeper:
      |MG| Driver Fusion (Driver Sweeper) 1.2.0 Download
    2. Download the auto-detect tool for AMD.
      AMD Driver Autodetect
    3. Boot into Safe Mode from Advanced Boot Options:
      Advanced Boot Options
    4. Type in Driver Fusion in Search
    5. Remove all drivers
    6. Boot normally now, and install the latest drivers from the
      auto-detect program you downloaded.

    OR

    Download install drivers from this link:
    Download AMD Catalyst Drivers 12.8 Vista - FileHippo.com

    Manually uninstall the older first: Control Panel -> Programs -> Uninstall a program

    Suggestions:
    Code:
    1. Start Menu\Programs\ESET Public:Start Menu\Programs\ESET Public
    2. Start Menu\Programs\ESET\ESET Smart Security Public:Start Menu\Programs\ESET\ESET Smart Security Public
    ESET is known to cause BSoDs on some systems. Suggest you to uninstall it and keep Free Microsoft
    Security Essentials.
    ESET Removal Tool
    Microsoft Security Essentials - Free Antivirus for Windows

    Code:
    Start Menu\Programs\DAEMON Tools Lite	Public:Start Menu\Programs\DAEMON Tools Lite	Public
    Daemon Tools is a known cause to BSoDs. Uninstall it right away.

    Let us know if there are more BSoDs
      My Computer


  3. Posts : 2
    Windows 7 Ultimate 32bit
    Thread Starter
       #3

    I have the latest 12.8 ati driver on my system... I think that this 12.8 maybe cause this bsod because when I install this update before 2-3 weeks ago the bsod's starts... before I had 12.4 ati drivers.
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    You may want to roll back then.
      My Computer


 

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