BSOD 0xc0000001 0x00100950

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  1. koolkat77
    Posts : 15,026
    Windows 10 Home 64Bit
       New #11

    No problem
    Keep us posted either way
      My Computer
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  3. penTechBiz
    Posts : 29
    Windows 7 Home Premium (x64) (build 7600)
    Thread Starter
       New #12

    New and Much Worse Probem!


    Everything was looking good until I started streaming Hulu. After about 10 minutes the system froze. I could not get to the task manager to kill the process and had to do a cold boot.

    Now - I can't get past the starting windows screen - I get this BSOD


    I can't start in safe mode either. Any suggestions? Thanks so much!
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  4. penTechBiz
    Posts : 29
    Windows 7 Home Premium (x64) (build 7600)
    Thread Starter
       New #13

    I think my last post got screwed up - I've attached the screen I'm seeing after I get to the Starting Windows screen.
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  6. koolkat77
    Posts : 15,026
    Windows 10 Home 64Bit
       New #14

    Does your motherboard have an onboard VGA?
    Can you connect there?

    Code:
    STOP 0xC000021A: STATUS_SYSTEM_PROCESS_TERMINATED 
STOP 0xC000021A: WINLOGON_FATAL_ERROR (Changed in Win8 DP SDK v8.0)

Usual causes:  User-mode device driver, system service, 
or third-party application, Mismatched system files
    Tell me,
    (1) If this is a new computer and is under warranty
    (2) If anything is overclocked
    (3) Since when did this problem start
    (4) What were you doing when it started
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  7. penTechBiz
    Posts : 29
    Windows 7 Home Premium (x64) (build 7600)
    Thread Starter
       New #15

    Yes - there is VGA. The computer is no longer under warranty - it was a replacement from Dell after fighting with them for 2 years. I got it in 2010 with 1 year left on the 3-year warranty.

    Nothing is overclocked to the best of my knowledge. The problem started last Wednesday when my machine got a virus. I thought I had cleaned it up with Avast and Microsoft anti-virus, malwarebytes, and advanced system care.

    I just disconnected my external Iomega drive and my external monitor (but kept my HD TV connected via HDMI) and the system came on again. I then reconnected my external Syncmaster monitor - no prob. Perhaps I need to also update the Iomega driver?

    I'll upload the latest dump info. I'm going to stream some Hulu again to see if the system freezes again. Thanks again!
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  8. koolkat77
    Posts : 15,026
    Windows 10 Home 64Bit
       New #16

    OK let me know. Just FYI, Advance System Care is a PC wrecker.
    Don't update anything
    Uninstall Avast antivirus and/or its remnants completely and for the time being use MSE
    Make a full scan once updated
    Microsoft Security Essentials - Free Antivirus for Windows
      My Computer
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  10. penTechBiz
    Posts : 29
    Windows 7 Home Premium (x64) (build 7600)
    Thread Starter
       New #17

    Thanks again.

    Just turned off Advanced System Care. Uninstalled Avast several days ago. Running full scan using MSE right now. Have attached latest diagnostic files. Thank you again!!!
      My Computer
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  11. koolkat77
    Posts : 15,026
    Windows 10 Home 64Bit
       New #18

    Hmm..there's no .dmp.
    You didn't get a BSoD yet, correct?
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  12. penTechBiz
    Posts : 29
    Windows 7 Home Premium (x64) (build 7600)
    Thread Starter
       New #19

    Not yet - but I haven't started streaming yet. I want to run the full scan first - should take a while. However, the system is beeping intermittently, never a good sign.
      My Computer
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  13. koolkat77
    Posts : 15,026
    Windows 10 Home 64Bit
       New #20

    Can you explain what you mean by beeping?
    And I'll get off in a while, due to different time zones
      My Computer
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