BSOD 0xc0000001 0x00100950

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  1. Posts : 29
    Windows 7 Home Premium (x64) (build 7600)
       #1

    BSOD 0xc0000001 0x00100950


    Hi there.

    I can't start my system at all so there are no dump files attached. I've tried safe mode and my windows recovery disk - no luck. This is Windows 7 Home Premium SP1 on a Dell XPS 1645.

    BSOD message - Initial system process terminated unexpectedly with a status of 0xc0000001 0x00100950

    I had a virus day ago - cleaned with Avast, Microsoft Anti-virus, Malwarebytes. Added Advanced System Cleanup from Iobit and cleanup up registry. Event viewer showed no errors other than system recovered from unexpected shutdown.

    Is there anything I can try to further diagnose the problem? I can't even boot up past Welcome screen. External monitor and wireless keyboard work.

    Thanks so much. I have a another laptop on which I will download the Win 7 iso and create a bootable disk should I have to install from scratch.
      My Computer


  2. Posts : 936
    Windows 7 x64
       #2
      My Computer


  3. Posts : 29
    Windows 7 Home Premium (x64) (build 7600)
    Thread Starter
       #3

    Posting Limitations


    I can't even start my machine, so, unfortunately, I can not grab any dumps to post. I had started filling out the systems specs page but still need to complete it.
      My Computer


  4. Posts : 29
    Windows 7 Home Premium (x64) (build 7600)
    Thread Starter
       #4

    System just came back to life!!! I just got a message that my external drive was causing a problem. I've uploaded the results of SF_Diagnostic_Tool.exe as SF_12_10_2012.zip.

    The most recent error message in the System log is
    The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error:
    The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

    This is strange as I had set both services to Automatic when I last saw this message. Any and all help will be greatly appreciated. I am also downloading the Win7 iso to make a bootable disk should I have to start from scratch.
      My Computer


  5. Posts : 29
    Windows 7 Home Premium (x64) (build 7600)
    Thread Starter
       #5

    Still Crashing - Not Due to External Drive


    Still having intermittent BSOD. Ran sfc.exe - no problems and tdskiller from Kaspersky - again no problems. I've attached a zip of the files resulting from the SF Diagnostic Tool. I would greatly appreciate anyone's help on this. I'm willing to reinstall everything from scratch but would really like to identify the cause of my problems first.

    Thanks in advance.
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    No .dmp files
    Dump Files - Configure Windows to Create on BSOD

    To me your graphic card drivers are outdated
    Code:
    Driver	c:\windows\system32\drivers\atikmpag.sys (8.14.1.6136, 262.00 KB (268,288 bytes), 8/3/2010 9:15 PM)
    You may want to get the latest version installed
      My Computer


  7. Posts : 29
    Windows 7 Home Premium (x64) (build 7600)
    Thread Starter
       #7

    No Dump Files


    Hi -

    Thanks for your help. I did see a message on my BSOD that dump files could not be created. I've attached images of my minidump, kernel dump and virtual memory paging settings screens.

    Please take a look at them. I will update the driver for my graphics card.

    Thanks so much!
      My Computer


  8. Posts : 29
    Windows 7 Home Premium (x64) (build 7600)
    Thread Starter
       #8

    Updated driver. Attached is the screen for the driver. Thank you again.
      My Computer


  9. Posts : 15,026
    Windows 10 Home 64Bit
       #9
      My Computer


  10. Posts : 29
    Windows 7 Home Premium (x64) (build 7600)
    Thread Starter
       #10

    Done. Thanks so much! I'll leave it alone for a while now and see what happens - it usually crashes when it goes to sleep. Thanks again for your help.
      My Computer


 
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