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Windows 7: BSOD on newly built computer


12 Oct 2012   #1

Windows 7 Professional 64bit
 
 
BSOD on newly built computer

My computer has been getting the BSOD with normal use. It's a brand new computer that I assembled myself. The only parts that aren't new are the three internal hard drives, which were salvaged from an older machine. Appreciate any help, thanks in advance!

My System SpecsSystem Spec
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12 Oct 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Welcome aboard.

Your crash dump says: STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTIONwithUsual causes: System service, Device driver, graphics driver, memory.

An investigation into the dump reveals
Code:
fffff880`026fa6c8  fffff880`0f0b6fdcUnable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
 igdkmd64+0x4dfdc
igdkmd64.sys is Intel Graphics driver. You try to update it from Download Center.

Also Free up the startup.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept the restart.
Let us know the results.
My System SpecsSystem Spec
17 Oct 2012   #3

Windows 7 Professional 64bit
 
 

So far I haven't had any further BSOD, so hopefully that fixed it. Thanks for the help!
My System SpecsSystem Spec
.


17 Oct 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

You are welcome
Nice to know that it is running problem free now!
My System SpecsSystem Spec
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 BSOD on newly built computer




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