BSOD when connected to internet (13 October 2012)


  1. Posts : 1
    Windows 7 Home Premium 64bit
       #1

    BSOD when connected to internet (13 October 2012)


    I hope I was successfull in following the correct steps to upload the file.

    I keep having a recurrent BSOD crash always when internet connection is enable (=if internet connection is disable, this crash never occurs). No program in particular seems to trigger the BSOD.

    Many thanks in advance for your help.
    Last edited by Mala; 13 Oct 2012 at 16:34. Reason: to add the third sentence
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Hello and welcome to SF Mala,

    Your BSoDs are of 9/20 and 9/22 2012. Did you get more after that?
    The BSoDs were caused by Atheros Network Drivers
    Look for a possible driver update: Driver Reference Table
    Code:
    0: kd> !irp fffffa800479dc60
    Irp is active with 5 stacks 3 is current (= 0xfffffa800479ddc0)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
    >[ 16, 2]   0  0 fffffa800711f050 00000000 00000000-00000000    
    	      Unable to load image \SystemRoot\system32\DRIVERS\athrx.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for athrx.sys
    *** ERROR: Module load completed but symbols could not be loaded for athrx.sys
     \Driver\athr
    			Args: 00014400 00000000 00000004 00000002
     [ 16, 2]   0 e1 fffffa8006f363f0 00000000 fffff800030e2200-fffffa8008337b20 Success Error Cancel pending
    	       \Driver\vwifibus	nt!PopSystemIrpCompletion
    			Args: 00014400 00000000 00000004 00000002
     [  0, 0]   0  0 00000000 00000000 00000000-fffffa8008337b20    
    
    			Args: 00000000 00000000 00000000 00000000
    0: kd> lmvm athrx
    start             end                 module name
    fffff880`05202000 fffff880`05426000   athrx    T (no symbols)           
        Loaded symbol image file: athrx.sys
        Image path: \SystemRoot\system32\DRIVERS\athrx.sys
        Image name: athrx.sys
        Timestamp:        Thu Apr 01 07:54:32 2010 (4BB3FCD8)
        CheckSum:         0022B2D6
        ImageSize:        00224000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Also suggest you to uninstall the Norton programs you have, they're known to cause BSoDs
    Code:
    Start Menu\Programs\Norton Security Scan	Public:Start Menu\Programs\Norton Security Scan	Public
    Start Menu\Programs\Norton Online Backup	Public:Start Menu\Programs\Norton Online Backup	Public
    Norton Removal Tool
    MSE is good.
    Microsoft Security Essentials - Free Antivirus for Windows

    Keep us posted
      My Computer


 

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