Driver_power_state_failure


  1. Posts : 12
    Windows 7 Home Premium 64bit
       #1

    Driver_power_state_failure


    Ever since I got this Dell laptop, I am getting this BSOD often.

    I have attached everything using the SF_Diagnostic_Tool

    I would really appreciate it if someone could help me fix it forever.

    Thank you so much.
    Last edited by androidappme; 14 Oct 2012 at 00:27.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome

    One BSoD was caused older drivers of your "HssDrv.sys" Hotspot Sheild
    Source HssDrv.sys
    Hotspot shield Hotspot Shield

    Look for a possible driver update:
    Driver Reference Table
    Code:
    0: kd> lmvm HssDrv
    start             end                 module name
    fffff880`0f000000 fffff880`0f019000   HssDrv   T (no symbols)           
        Loaded symbol image file: HssDrv.sys
        Image path: \SystemRoot\system32\DRIVERS\HssDrv.sys
        Image name: HssDrv.sys
        Timestamp:        Thu Sep 02 23:46:48 2010 (4C7FE308)
        CheckSum:         00019055
        ImageSize:        00019000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Another BSoD was caused by your Intel® Wireless WiFi Link Adapter
    Code:
    >[ 16, 2]   0  0 fffffa80089a9050 00000000 00000000-00000000    
    	      Unable to load image \SystemRoot\system32\DRIVERS\Netwsw00.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for Netwsw00.sys
    *** ERROR: Module load completed but symbols could not be loaded for Netwsw00.sys
     \Driver\NETwNs64
    			Args: 00014400 00000001 00000004 00000002
     [ 16, 2]   0 e1 fffffa8008a4a7b0 00000000 fffff80003071b40-fffffa800ddb7500 Success Error Cancel pending
    	       \Driver\vwifibus	nt!IopUnloadSafeCompletion
    			Args: 00014400 00000001 00000004 00000002
     [  0, 0]   0  0 00000000 00000000 00000000-fffffa8007895a50    
    
    			Args: 00000000 00000000 00000000 00000000
    0: kd> lmvm Netwsw00
    start             end                 module name
    fffff880`05620000 fffff880`06164000   Netwsw00 T (no symbols)           
        Loaded symbol image file: Netwsw00.sys
        Image path: \SystemRoot\system32\DRIVERS\Netwsw00.sys
        Image name: Netwsw00.sys
        Timestamp:        Tue Mar 13 03:06:43 2012 (4F5E6563)
        CheckSum:         00AF6F73
        ImageSize:        00B44000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Look for newer drivers or reinstall existing drivers.
    Driver Reference Table

    Problematic Software:
    Code:
    Start Menu\Programs\Comodo	Public:Start Menu\Programs\Comodo	Public
    Start Menu\Programs\Comodo\COMODO Firewall	Public:Start Menu\Programs\Comodo\COMODO Firewall	Public
    Comodo is known to cause BSoDs and other problems on certain systems. Suggest you to uninstall it and all its components completely. Use MSE instead (At least to test). It's free, light weight and does not cause problems like many other antivirus protections do.
    Microsoft Security Essentials - Free Antivirus for Windows
    I note that you have Malware Bytes, it's a great combination with MSE.

    What's connected to your USB ports?

    Upgrading drivers for pre-existing device
    1. Open Driver Install - Device Manager
    2. In the Device Manager locate the device you wish to update the drivers for/look for a
    3. Right-click the device and click Properties.
    4. In the Properties window click the Driver tab.
    5. Click the Update Driver button.
    6. In the Hardware Update Wizard point Windows to the location of the updated drivers on your hard drive

    Once drivers have been installed reboot.

    Also go through optional updates in windows updates and install any available

    You definitely need to clear up your start up items. Please do, following this tutorial:
    Startup Programs - Change
    Keep the ones you really need at start up including your antivirus.

    Code:
    Sidebar	%programfiles%\windows sidebar\sidebar.exe /autorun	NT AUTHORITY\LOCAL SERVICE	HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    Sidebar	%programfiles%\windows sidebar\sidebar.exe /autorun	NT AUTHORITY\NETWORK SERVICE	HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    Skype	"c:\program files (x86)\skype\phone\skype.exe" /minimized /regrun	DELL-PC\Chris	HKU\S-1-5-21-101040158-3067458380-3049231206-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    SandboxieControl	"c:\program files\sandboxie\sbiectrl.exe"	DELL-PC\Chris	HKU\S-1-5-21-101040158-3067458380-3049231206-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    Spotify Web Helper	"c:\users\chris\appdata\roaming\spotify\data\spotifywebhelper.exe"	DELL-PC\Chris	HKU\S-1-5-21-101040158-3067458380-3049231206-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    Google Update	"c:\users\chris\appdata\local\google\update\googleupdate.exe" /c	DELL-PC\Chris	HKU\S-1-5-21-101040158-3067458380-3049231206-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    Akamai NetSession Interface	"c:\users\chris\appdata\local\akamai\netsession_win.exe"	DELL-PC\Chris	HKU\S-1-5-21-101040158-3067458380-3049231206-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    uTorrent	"c:\program files (x86)\utorrent\utorrent.exe"  /minimized	DELL-PC\Chris	HKU\S-1-5-21-101040158-3067458380-3049231206-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    Sidebar	%programfiles%\windows sidebar\sidebar.exe /autorun	DELL-PC\UpdatusUser	HKU\S-1-5-21-101040158-3067458380-3049231206-1005\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    SynTPEnh	%programfiles%\synaptics\syntp\syntpenh.exe	Public	HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    NtrigApplet	c:\program files\n-trig\duosense control apps\ntrigapplet.exe	Public	HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    RTHDVCPL	c:\program files\realtek\audio\hda\rtkngui64.exe -s	Public	HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    RtHDVBg	c:\program files\realtek\audio\hda\ravbg64.exe /maxx3	Public	HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    FreeFallProtection	c:\program files (x86)\stmicroelectronics\accelerometerp11\ff_protection.exe	Public	HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    QuickSet	c:\program files\dell\quickset\quickset.exe	Public	HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    IgfxTray	c:\windows\system32\igfxtray.exe	Public	HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    HotKeysCmds	c:\windows\system32\hkcmd.exe	Public	HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    Persistence	c:\windows\system32\igfxpers.exe	Public	HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    EvtMgr6	c:\program files\logitech\setpointp\setpoint.exe /launchgaming	Public	HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    Logitech Download Assistant	c:\windows\system32\rundll32.exe c:\windows\system32\logilda.dll,logifetch	Public	HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    IntelPROSet	"c:\program files\common files\intel\wirelesscommon\ifrmewrk.exe" /tf intel proset/wireless	Public	HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    BLEServicesCtrl	c:\program files (x86)\intel\bluetooth\bleservicesctrl.exe	Public	HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    BTMTrayAgent	rundll32.exe "c:\program files (x86)\intel\bluetooth\btmshell.dll",trayapp	Public	HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    NVHotkey	rundll32.exe c:\windows\system32\nvhotkey.dll,start	Public	HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    COMODO Internet Security	c:\program files\comodo\comodo internet security\cistray.exe	Public	HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    Please do all the steps and let us know the results
      My Computer


  3. Posts : 12
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Thanks Koolkat77.

    I fixed the problem :)
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Thanks for the update
    Can you tell us how you fixed it?
      My Computer


  5. Posts : 12
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    koolkat77 said:
    Thanks for the update
    Can you tell us how you fixed it?
    Yes, don't use Comodo internet security 6.0.252829.2560 since its still a beta product.

    And Hotspot Shield has some incompatibilities with 64bit OS I think

    And Intel Centrino adapter must be installed without the MyWifi software. Only install the driver.
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    Thanks for letting us know :)
      My Computer


 

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