Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Intermittent BSOD on new 'white box'

13 Oct 2012   #1
jbcbussoft

Win 7 Pro 64Bit
 
 
Intermittent BSOD on new 'white box'

I have a new (2 weeks) old computer with Win 7 Pro 64Bit, Intel LGA1155 Core-i7 3.4GHz, DH77EB, 8GB DDR3 PC3 12800, ASUS HD6670 1GB, Sound is onboard, 2 Dell 19" Square LCD's, WD Caviar Blue 3.5" 500GB 16MB 7200RPM, and the case is a Cooler Master Elite 342 with 400 w/PSU.
I have been having intermittent blue screens. There doesn't seem to be a pattern. I have tried to read the minidumps but I haven't had much success. I thaought I would post it to find out what it means. I don't mind reloading but I don't want the problem to resurface.


My System SpecsSystem Spec
.
13 Oct 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Welcome Aboard. Let us check your crash dumps.

Symantec Network Security Intermediate Filter Driver
Code:
fffff800`00b9bbb8  fffff880`03f626c4Unable to load image \SystemRoot\system32\DRIVERS\SymIMv.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SymIMv.sys
*** ERROR: Module load completed but symbols could not be loaded for SymIMv.sys
 SymIMv+0x36c4
fffff800`00b9bbc0  fffffa80`08733d50
fffff800`00b9bbc8  fffff880`03f67110 SymIMv+0x8110
It is the root cause of your issues, Norton internet security. It is hampering your internet performance a lot, too.
Uninstall it, use Microsoft Security Essentials - Free Antivirus for Windows

ATI Display Driver:
[cdode]fffff800`00b9c238 fffff880`04a7b723Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
atikmdag+0x4f723
[/code]
The installed one is very old.
Code:
lmvm atikmpag
start             end                 module name
fffff880`04400000 fffff880`04451000   atikmpag   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Wed May 25 07:55:42 2011 (4DDC68A6)
    CheckSum:         00058CA5
    ImageSize:        00051000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Get the updates from AMD Graphics Drivers & Software.

Intel(R) 82579V Gigabit Network Connection driver
Code:
lmvm e1c62x64
start             end                 module name
fffff880`056e5000 fffff880`05740000   e1c62x64 T (no symbols)           
    Loaded symbol image file: e1c62x64.sys
    Image path: \SystemRoot\system32\DRIVERS\e1c62x64.sys
    Image name: e1c62x64.sys
    Timestamp:        Thu Dec 01 04:39:31 2011 (4ED6B7AB)
    CheckSum:         0006396D
    ImageSize:        0005B000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from http://downloadcenter.intel.com/.

Intel(R) USB 3.0 eXtensible Host Controller Driver
Code:
lmvm iusb3xhc
start             end                 module name
fffff880`0560e000 fffff880`056d2000   iusb3xhc T (no symbols)           
    Loaded symbol image file: iusb3xhc.sys
    Image path: \SystemRoot\system32\DRIVERS\iusb3xhc.sys
    Image name: iusb3xhc.sys
    Timestamp:        Mon Dec 05 15:39:06 2011 (4EDC9842)
    CheckSum:         000C70D4
    ImageSize:        000C4000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Get update from http://downloadcenter.intel.com/
After making those changes, let us know the results.
My System SpecsSystem Spec
13 Oct 2012   #3
jbcbussoft

Win 7 Pro 64Bit
 
 

OK, I'll get these updated. Thanks.
My System SpecsSystem Spec
.

24 Nov 2013   #4
pmshah

windows 7
 
 

I have similar problems on the same motherboard. I got the latest drivers for USB 3 extensible host controller driver and the system stabilized for a while. However lately it has has gone totally berserk. It throws up bsod for a wide variety of files, you name it. I have 2 x 4gb corsair vengeance ram modules. I have ested both of them very thoroughly on the motherboard as well as on other systems. No faults at all. Recently I had upgraded my AV to Nod32 V 7.xxx. I even uninstalled it without any benefit.

BTW Intel's motherboard design or USB 2.0 AND USB 3 implementation sucks big time. Even with a single USB powered external drive connected to USB 2 or 3 port connectivity is not guaranteed. If I connect a second one then it is bound to crash the system. No problem with externally powered USB HDDs. I have another 7 year old Via CN700 mini-itx system which takes everything in its stride. I can connect 4 USB powered drives simultaneously and all connections are solidly stable.

I really do wonder if I make a blunder in buying an Intel motherboard in stead of an ASUS or AsRock one with nVidia chip set!
My System SpecsSystem Spec
25 Nov 2013   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by pmshah View Post
I have similar problems on the same motherboard. I got the latest drivers for USB 3 extensible host controller driver and the system stabilized for a while. However lately it has has gone totally berserk. It throws up bsod for a wide variety of files, you name it. I have 2 x 4gb corsair vengeance ram modules. I have ested both of them very thoroughly on the motherboard as well as on other systems. No faults at all. Recently I had upgraded my AV to Nod32 V 7.xxx. I even uninstalled it without any benefit.

BTW Intel's motherboard design or USB 2.0 AND USB 3 implementation sucks big time. Even with a single USB powered external drive connected to USB 2 or 3 port connectivity is not guaranteed. If I connect a second one then it is bound to crash the system. No problem with externally powered USB HDDs. I have another 7 year old Via CN700 mini-itx system which takes everything in its stride. I can connect 4 USB powered drives simultaneously and all connections are solidly stable.

I really do wonder if I make a blunder in buying an Intel motherboard in stead of an ASUS or AsRock one with nVidia chip set!
BSODs are similar to look at ... the blue screen with the white writings on it. Otherwise it is all different. Even if the bugcheck code is the same, the cause may/might/must be different. So one set of instructions will never be essentially applicable for you .... despite of hardware and other similarities.

If you want to get your issue debugged, start a new thread following the Blue Screen of Death (BSOD) Posting Instructions.
My System SpecsSystem Spec
Reply

 Intermittent BSOD on new 'white box'




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
office 2013 interface white washed menus appearing as white spots
hi i have a weired problem on one of our staff laptop. its core i3 system having windows 7 64 bit. initialy it had visio 2010 and office 2013 installed .. the problem was that when outlook was opened it would open but no text / menus were visible. it was all a like a white window having only...
Microsoft Office
White is not showing up as white on laptop
I have read and tried many different suggestions, but I have no idea what is going on. The white on my dad's laptop is showing up with thin aqua vertical stripes in it. I have tried many different things (system restore, updating drivers, etc) and nothing has worked. The only thing that helped a...
Graphic Cards
BSOD intermittent and more than once a day.
I recently got my PC back from the shop after having some hard disk issues and I had to replace the hard disk with a new one. It was running fine for about a month and when my internet came back I started using Steam again. I play Dota 2 a lot and it never had any issues prior to the repair. Mid...
BSOD Help and Support
BSOD - Intermittent - KS.SYS
System Specs: - Win 7 x64 Enterprise with SP1, full retail version is now installed - Originally came with OEM Win 7 x74 home edition, removed this version with the above - Hardware is Dell XPS 15 with 8GB RAM, ~1 yr old - OS reinstalled about 2 months ago - OS have seen this BSOD before and...
BSOD Help and Support
intermittent BSOD
Hi my system crashes intermittently - sometimes without working on the pc but mostly when working or playing online. Windows 7 x64 Windows XP previously installed full retail version purchase from MS downloads My system was built in 2007- Windows 7 os installed about 3 months
BSOD Help and Support
Very intermittent BSOD
I made a computer for a friend for a favour (the specs i have listed in my rego) and it all works and then i send it off to her and then it BSOD. Originally i thought it was something she was doing at her house but i have since to realise that usability just degrades over time. This is the worst...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:21.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App