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Windows 7: Bsod on watching online videos..

13 Oct 2012   #1
gkabillan

win 7 ultimate 32bit
 
 
Bsod on watching online videos..

I dont know what to do please help me..crashes on seeing youtube or online videos..

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 16393

Additional information about the problem:
BCCode: 116
BCP1: 85EA3510
BCP2: 92CC4776
BCP3: C000009A
BCP4: 00000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\101212-13899-01.dmp
C:\Users\KABILAN-INDU\AppData\Local\Temp\WER-34569-0.sysdata.xml

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My System SpecsSystem Spec
.

13 Oct 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Follow STOP 0x116: VIDEO_TDR_ERROR troubleshooting. It is the best troubleshooting for stop 0x116.

And, uninstall Alcohol software. it uses stpd.sys, which is a known cause of crashes, too.
My System SpecsSystem Spec
Reply

 Bsod on watching online videos..




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