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Windows 7: BSOD when connected to internet (13 October 2012)


13 Oct 2012   #1

Windows 7 Home Premium 64bit
 
 
BSOD when connected to internet (13 October 2012)

I hope I was successfull in following the correct steps to upload the file.

I keep having a recurrent BSOD crash always when internet connection is enable (=if internet connection is disable, this crash never occurs). No program in particular seems to trigger the BSOD.

Many thanks in advance for your help.


My System SpecsSystem Spec
.

13 Oct 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Hello and welcome to SF Mala,

Your BSoDs are of 9/20 and 9/22 2012. Did you get more after that?
The BSoDs were caused by Atheros Network Drivers
Look for a possible driver update: Driver Reference Table
Code:
0: kd> !irp fffffa800479dc60
Irp is active with 5 stacks 3 is current (= 0xfffffa800479ddc0)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0  0 fffffa800711f050 00000000 00000000-00000000    
	      Unable to load image \SystemRoot\system32\DRIVERS\athrx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
 \Driver\athr
			Args: 00014400 00000000 00000004 00000002
 [ 16, 2]   0 e1 fffffa8006f363f0 00000000 fffff800030e2200-fffffa8008337b20 Success Error Cancel pending
	       \Driver\vwifibus	nt!PopSystemIrpCompletion
			Args: 00014400 00000000 00000004 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa8008337b20    

			Args: 00000000 00000000 00000000 00000000
0: kd> lmvm athrx
start             end                 module name
fffff880`05202000 fffff880`05426000   athrx    T (no symbols)           
    Loaded symbol image file: athrx.sys
    Image path: \SystemRoot\system32\DRIVERS\athrx.sys
    Image name: athrx.sys
    Timestamp:        Thu Apr 01 07:54:32 2010 (4BB3FCD8)
    CheckSum:         0022B2D6
    ImageSize:        00224000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Also suggest you to uninstall the Norton programs you have, they're known to cause BSoDs
Code:
Start Menu\Programs\Norton Security Scan	Public:Start Menu\Programs\Norton Security Scan	Public
Start Menu\Programs\Norton Online Backup	Public:Start Menu\Programs\Norton Online Backup	Public
Norton Removal Tool
MSE is good.
Microsoft Security Essentials - Free Antivirus for Windows

Keep us posted
My System SpecsSystem Spec
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 BSOD when connected to internet (13 October 2012)




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