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Windows 7: BSOD 0x0000003B on newly built Computer.

13 Oct 2012   #1
jtn0123

Windows 8 64 bit
 
 
BSOD 0x0000003B on newly built Computer.

I revived a BSOD error 0x0000003B while the computer was at idle. The computer was at idle. I think I uploaded the dump file correctly. I am new here.

Thanks for your time in advance.
jtn0123


My System SpecsSystem Spec
.
13 Oct 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome

Your BSoDs were caused by "Symantec Extended File Attributes"
Norton is a known cause to BSoDs, suggest you to uninstall it and all its components right away.
Keep MSE instead. It's free, light weight and does not cause such problems.
Norton Removal Tool
Microsoft Security Essentials - Free Antivirus for Windows
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff800021c204b, fffff88002ddc5f8, fffff88002ddbe50}

Probably caused by : SYMEFA64.SYS ( SYMEFA64+12441 )

Followup: MachineOwner
Code:
STOP 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED  
Usual causes:  Insufficient disk space, Device driver, Video card, BIOS, 
Breakpoint with no debugger attached, Hardware incompatibility, 
Faulty system service, Memory, 3rd party remote control,
-------------------------------
STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED  
Usual causes:  Device driver, hardware, System service, compatibility, 
Remote control programs, memory, BIOS
Go through these if you have time:
Malwarebytes - The Free version
Good and Free system security combination.

Run the System File Checker that scans the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
SFC /SCANNOW Command - System File Checker

Free up your start-up, keep nothing except your antivirus:
Startup Programs - Change

Keep us posted, good luck
My System SpecsSystem Spec
15 Oct 2012   #3
jtn0123

Windows 8 64 bit
 
 

Thank you for your support.

I will really consider replacing Norton. I am just glad it is not the new hard wear.
Also I ran src/scannow right off the bat after reading another post. It finished with no errors to report.

Thanks again
jtn0123
My System SpecsSystem Spec
.

15 Oct 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

You're welcome
Let us know if there are any other problems
My System SpecsSystem Spec
21 Oct 2012   #5
jtn0123

Windows 8 64 bit
 
 

Just another update. I uninstalled Norton via the link you provided. I then installed Microsoft Security Essentials. I will let you guys know if I get any more crashes or blue screens.

Thanks
jtn0123
My System SpecsSystem Spec
21 Oct 2012   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Thanks, we'll be here - no worries.
My System SpecsSystem Spec
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 BSOD 0x0000003B on newly built Computer.




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