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Windows 7: BSOD Page fault in non paged area

14 Oct 2012   #1
albered

Windows 7 Professional 32bit
 
 
BSOD Page fault in non paged area

Hi all
I sometimes get a BSOD, without any apparent cause.
After BSOD the system reboots normally and nothing is wrong until next BSOD.
I recently had some problems with flash player (maybe video card)

I run Windows 7 Pro 32, Intel Core 2 Duo T5300, Nvidia GeForceGo 7400.

I attach the needed files...

Thanks all in advance!


My System SpecsSystem Spec
.
14 Oct 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Hi again,
My first question is. Are you using any antivirus?
My System SpecsSystem Spec
14 Oct 2012   #3
albered

Windows 7 Professional 32bit
 
 

it just happened again... I had just installed an update for Messenger Plus for Windows live messenger.
Yes, I use Panda GP.
My System SpecsSystem Spec
.

14 Oct 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Please uninstall it completely.
*Btw, none of your dumps loaded for me. I will have a friend look at it if it's the same for him.
Do the following:
  1. Run this tool and delete anything it finds:
  2. Download and install MSE and Malware Bytes:
Run a full scan with both (separately) once downloaded, installed and updated.
Let me know the results, and logs if any.
My System SpecsSystem Spec
14 Oct 2012   #5
albered

Windows 7 Professional 32bit
 
 

do you think the antivirus can cause something? or I just need to uninstall it in order to run the programs you wrote?
My System SpecsSystem Spec
14 Oct 2012   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Yes sometimes antivirus programs cause BSoDs, I will do some research on your current antivirus and let you know. And I want you to make scans with the suggested tools so that we know your free of viruses, don't worry they are reputed ones and recommended by most members in our forum
My System SpecsSystem Spec
14 Oct 2012   #7
albered

Windows 7 Professional 32bit
 
 

- Anti-rootkit > nothing found
- Malware > 1 found
registry key: HKCU\Software\MSSec
Removed!
Log is in italian, it just says what i wrote...
My System SpecsSystem Spec
14 Oct 2012   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Good!

Run the System File Checker now:
Did you uninstall Panda?
My System SpecsSystem Spec
14 Oct 2012   #9
albered

Windows 7 Professional 32bit
 
 

system file checker (verify) > OK
panda uninstalled
quick scan with microsoft antivirus > ok
full scan in progress
My System SpecsSystem Spec
14 Oct 2012   #10
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Great
It will take some time for me to reply next, as we're on different time zones. Keep us posted either way.
My System SpecsSystem Spec
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 BSOD Page fault in non paged area




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