Bsod on windows 7 Bcc code 117

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  1. Posts : 14
    Windows 7 Ultimate 64bit
       #1

    Bsod on windows 7 Bcc code 117


    Hi i was playing league of legends and after the game loaded i had a black screen computer was not responding at anything i was playing with my brother and i noticed that my computer was running but i was disconnected from both league of legends and ventrilo after i restarted my computer i got a window sayign Windows has recovered from an unexpected shutdown and it came up with this

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 117
    BCP1: FFFFFA8005CE74E0
    BCP2: FFFFF88002CF4DB8
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\092912-43196-01.dmp
    C:\Users\bn\AppData\Local\Temp\WER-82415-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    should i be worried about happening again and destroying my computer or it wont happen and it just happened randomly?
      My Computer


  2. Posts : 72,043
    64-bit Windows 11 Pro for Workstations
       #2

    Hello Bloobity BOO, and welcome to Seven Forums.

    Please go ahead and read the link below to post back with the needed information for someone to hopefully be able to help later with it.

    Blue Screen of Death (BSOD) Posting Instructions
      My Computer


  3. Posts : 14
    Windows 7 Ultimate 64bit
    Thread Starter
       #3

    here is the files you asked for :)
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {fffffa80030044e0, fffff8800584345c, 0, 2}
    
    Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : atikmpag.sys ( atikmpag+745c )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa80030044e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff8800584345c, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000002, Optional internal context dependent data.
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    atikmpag+745c
    fffff880`0584345c 4883ec28        sub     rsp,28h
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`083669c8 fffff880`052ea000 : 00000000`00000116 fffffa80`030044e0 fffff880`0584345c 00000000`00000000 : nt!KeBugCheckEx
    fffff880`083669d0 00000000`00000116 : fffffa80`030044e0 fffff880`0584345c 00000000`00000000 00000000`00000002 : dxgkrnl+0x5d000
    fffff880`083669d8 fffffa80`030044e0 : fffff880`0584345c 00000000`00000000 00000000`00000002 00000000`00000000 : 0x116
    fffff880`083669e0 fffff880`0584345c : 00000000`00000000 00000000`00000002 00000000`00000000 00000000`00000000 : 0xfffffa80`030044e0
    fffff880`083669e8 00000000`00000000 : 00000000`00000002 00000000`00000000 00000000`00000000 fffff880`052e9d0a : atikmpag+0x745c
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    atikmpag+745c
    fffff880`0584345c 4883ec28        sub     rsp,28h
    
    SYMBOL_STACK_INDEX:  4
    
    SYMBOL_NAME:  atikmpag+745c
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: atikmpag
    
    IMAGE_NAME:  atikmpag.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4dae3558
    
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
    
    BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
    
    Followup: MachineOwner
    ---------
    
    1: kd> lmvm atikmpag
    start             end                 module name
    fffff880`0583c000 fffff880`0588c000   atikmpag T (no symbols)           
        Loaded symbol image file: atikmpag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Wed Apr 20 07:22:32 2011 (4DAE3558)
        CheckSum:         00050398
        ImageSize:        00050000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Install the latest drivers for your AMD Radeon HD 6670

    1. Download and install Driver Sweeper:
      |MG| Driver Fusion (Driver Sweeper) 1.2.0 Download
    2. Download the auto-detect tool for AMD.
      AMD Driver Autodetect
    3. Boot into Safe Mode from Advanced Boot Options:
      Advanced Boot Options
    4. Type in Driver Fusion in Search
    5. Remove all drivers
    6. Boot normally now, and install the latest drivers from the
      auto-detect program you downloaded.


    For more information go through this guide: STOP 0x116: VIDEO_TDR_ERROR troubleshooting

    PS: I saw the dumps, it looks like your graphics card is on its way out.

    Anyway,
    Get all windows updates installed including Service Pack 1 and look for a BIOS update.
    Code:
    BIOS Version/Date	Award Software International, Inc. F7, 8/20/2008
    Code:
    Version	6.1.7600 Build 7600
      My Computer


  5. Posts : 14
    Windows 7 Ultimate 64bit
    Thread Starter
       #5

    Ehm what do you mean it's on it's way out ?
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    Your graohics card is failing but that's just a guess.
    Did you try the steps above?

    Also, whats the age of all your hardware and status of warranty?
      My Computer


  7. Posts : 14
    Windows 7 Ultimate 64bit
    Thread Starter
       #7

    i am doing the tests right now.
    Everything except the GPU is 4 years old i sent the gpu to the store after i started to have the problems and they said that nothing was wrong
      My Computer


  8. Posts : 15,026
    Windows 10 Home 64Bit
       #8

    Hmm okay.

    Use Speccy, let me know the temp of your computer.
    Speccy - System Information - Free Download
      My Computer


  9. Posts : 14
    Windows 7 Ultimate 64bit
    Thread Starter
       #9

    there ya go
      My Computer


  10. Posts : 15,026
    Windows 10 Home 64Bit
       #10

    CPU seems a bit high.

    Did you re-install the drivers etc?
      My Computer


 
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