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Windows 7: Constant Crashes...processor core? PLEASE HELP!

15 Oct 2012   #1
Thaumaturge Jay

Windows 7 Pro 64
 
 
Constant Crashes...processor core? PLEASE HELP!

Okay so Windows 7 64 bit system...has started acting weird (odd freezes, shuts down, etc) tried to run Malwarebytes and this causes system to crash. Checking event viewer shows a "processor core" error. Tried running jv16 to clean up some registry issues (there weren't many, like 11 registry issues) but that seemed to work fine.

System is still crashing and I can't figure out why, not getting a BSOD report just shuts down, I've left it running without doing anything and it has been on for 20+ minutes. However, if I try to do Windows update, or Malwarebytes etc it crashes almost immediately. I'm stumped anyone with any guesses or help would be GREATLY appreciated.

I'm going to post a couple pictures, if I can, of the error report in event viewer...If you cannot read the details of the attached image I can post them separately.

Attachment 236725

Attachment 236723

Attachment 236724

Attachment 236726


My System SpecsSystem Spec
.
15 Oct 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

My System SpecsSystem Spec
15 Oct 2012   #3
Thaumaturge Jay

Windows 7 Pro 64
 
 

Sorry missed that! Thanks here is the file
I think I initially posted a little prematurely...here is the full file (I think?)

Attachment 236736
My System SpecsSystem Spec
.

15 Oct 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

First off, get rid of all the McAfee stuff on your computer. It's known to cause BSoDs! Use MSE. It's free, light weight and does not cause problems on windows 7. Make a full scan after installed and updated
Code:
Start Menu\Programs\McAfee	Public:Start Menu\Programs\McAfee	Public
Start Menu\Programs\McAfee Online Backup	Public:Start Menu\Programs\McAfee Online Backup	Public
Start Menu\Programs\McAfee Security Scan Plus	Public:Start Menu\Programs\McAfee Security Scan Plus	Public
Run the System Files Checker that scans the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible and then run Disk Check on your hard disk/s for file system errors and bad sectors on it.

Your graphic card drivers need to be updated! Current version is one from 2009... Phewww, ancient.
Code:
Driver	c:\windows\system32\drivers\nvlddmkm.sys (7.15.11.7967, 9.23 MB (9,677,600 bytes), 3/6/2009 12:52 PM)
Uninstall the older drivers first: Click on the Start > Control Panel > Programs > Uninstall a program

Source for latest driver:
Update your sound card drivers as well.
Code:
Driver	c:\windows\system32\drivers\chdrt64.sys (4.36.7.0, 217.50 KB (222,720 bytes), 3/4/2008 3:32 AM)

Do these and let us know the results
My System SpecsSystem Spec
15 Oct 2012   #5
Thaumaturge Jay

Windows 7 Pro 64
 
 

Okay, did all that, the NVIDIA driver wouldn't work checked with NVIDIA directly and it said that was the most current driver same was true with the soundcard.

While doing all this I received a BSOD 0x0...24?

Wouldn't let me sfc /scannow kept stoping at random points, ran that in safemode and it completed.

Attached is the new SF Diagnostic .zip file
Attachment 236801
My System SpecsSystem Spec
15 Oct 2012   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Did you run Disk Check?
Make a hard drive test from the hard drive manufacturers website

Hard drive test both short and long with:

Also the DOS version of:

For bug check 124, go through this guide:
What's the age of all the hard ware?
My System SpecsSystem Spec
15 Oct 2012   #7
Thaumaturge Jay

Windows 7 Pro 64
 
 

The Hard Drive is about a year old, the original one failed after about a year...the stop error is 0x000000024 (0's may be in accurate) but it was just 24 at the end...everything I see points towards hardware failure? I did run check disk and it found no bad sectors. My worry is the processor?

I ran malwarebytes again and cleaned one thing off the machine, been running MSE for 2:35 and it is STILL going ugh...anyway when that finishes I will run the disk checker, AVG also has a pretty cool utility disk that I'll try and post any findings...you have any other guesses?


Thanks for your help so far BTW!
My System SpecsSystem Spec
15 Oct 2012   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Sorry, I meant the computers "hardware"
My System SpecsSystem Spec
15 Oct 2012   #9
Thaumaturge Jay

Windows 7 Pro 64
 
 

I think it is about 2 years +/-
My System SpecsSystem Spec
15 Oct 2012   #10
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Hmm okay, take your time and follow the 124 guide
Let me know the results for seatools and seatools DOS
My System SpecsSystem Spec
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 Constant Crashes...processor core? PLEASE HELP!




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