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Windows 7: Black screen after boot.

16 Oct 2012   #1
simmyjiff

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Black screen after boot.

Hi, I have read many threads countless theories on line on this problem so I'm sorry if I'm repeating what others have already asked but although i have used a PC for many years, like a lot of people I am unable to grasp the theory.
My OS is windows 7 Home premium upgrade from XP, 64 bit, I have been running this for a couple of years without any problems. I returned from holiday on Saturday, switched on the PC and as I only had a 'medium health' message, I scanned with 'Paretologic', this did not increase the level of health condition, but it did throw up some unwanted processes which I disabled, (could I have disabled explorer.exe by mistake?) When I restarted the PC the 'starting windows' screen with the flags came up and after a few minutes the black screen appeared with the cursor in the centre, now I don't know if it means anything but occasionally the 'spinning ring' appears, only for a couple of seconds but it would seem like it is attempting to start? Safe Mode, for some reason, is not available, neither can I set an earlier Restore point. I have carried out a check with the 'repair disc' no problems reported, I have also carried out a 'scannow' from the command point and the integrity is okay. I have downloaded a copy of the Explorer.exe but don't know how to install, I don't think it is a virus or Malware but I have a scanner to install if I knew of a way to load it. Without any form of access to the OS I am lost to know where the problem is.
would the problem be related to the Paretologic scan or the disabling of the Startup processes, I would appreciate any help on this matter, this is my last resort before I replace the drive.
Thanks
Jim


My System SpecsSystem Spec
.
16 Oct 2012   #2
Debbie B

Windows 7 Enterprise x64
 
 

Hi,

Kindly follow the below mentioned steps in order:

Confirm Hard Drive is recognized in BIOS. If yes, follow next step. If NO, load BIOS defaults.

Run Start Up repair from the URL mentioned: http://windows.microsoft.com/en-GB/windows-vista/Startup-Repair-frequently-asked-questions

If the issue still persists, then try running the Hardware Diagnostics. If you get any error code, make a note of the error code.

Hope this helps
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 Black screen after boot.




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