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Windows 7: Blue screen over again

16 Oct 2012   #1
korokoro

windows 7 home premium
 
 
Blue screen over again

Could anyone help with this problem?


My System SpecsSystem Spec
.
16 Oct 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome

BSoDs caused by very old ATI drivers

Code:
0: kd> lmvm atipmdag
start             end                 module name
fffff880`04814000 fffff880`04e55000   atipmdag   (no symbols)           
    Loaded symbol image file: atipmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atipmdag.sys
    Image name: atipmdag.sys
    Timestamp:        Wed Sep 09 10:22:53 2009 (4AA72D9D)
    CheckSum:         005F8AC7
    ImageSize:        00641000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update to the latest from the link below, but first uninstall the old version:
Click on the Start ► Control Panel ► Programs ► Uninstall a program ► uninstall all the ATI stuff.
What antivirus are you using? I see none in the msinfo file
My System SpecsSystem Spec
31 Oct 2012   #3
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Did updating the drivers help?
My System SpecsSystem Spec
.

31 Oct 2012   #4
korokoro

windows 7 home premium
 
 

Thank you for your interest. Few BSOD after updating drivers, and several sudden shutdowns without blue screen.
My System SpecsSystem Spec
31 Oct 2012   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Please upload the latest dumps you got

Fill in your desktop/laptop specs
__________________
  1. Click on User CP on the top right of this page
  2. Click on Edit System Spec
  3. Fill in your computer specs
__________________

For monitoring the heat/celsius of the system, use Speccy or HWinfo:
My System SpecsSystem Spec
03 Nov 2012   #6
korokoro

windows 7 home premium
 
 

New dump file
My System SpecsSystem Spec
03 Nov 2012   #7
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

I'm taking a look at it. Can you upload a screen shot of the hardware temperatures with using speccy? No need to zip the file. Just upload the snip.
My System SpecsSystem Spec
03 Nov 2012   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Code:
BugCheck F4, {3, fffffa8005e956f0, fffffa8005e959d0, fffff8000319d460}

----- ETW minidump data unavailable-----
Probably caused by : wininit.exe
You are having bugcheck F4 which is related to storage/hard drive problem:

Do the following:-----

Upload a screenshot of your hard disk using crystal disk info and HDD health:Run Disk Check on your hard disk for file system errors and bad sectors on it:Hard drive test both short and long with: Also the DOS version of:
Update the Intel VGA drivers from Intel Download Center, look for chipset/motherboard drivers too.
Code:
0: kd> lmvm igdkmd64
start             end                 module name
fffff880`05619000 fffff880`05bec500   igdkmd64 T (no symbols)           
    Loaded symbol image file: igdkmd64.sys
    Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
    Image name: igdkmd64.sys
    Timestamp:        Thu May 07 00:22:19 2009 (4A01D55B)
    CheckSum:         005D8353
    ImageSize:        005D3500
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Uninstall the following using free Revo Uninstaller in Advanced mode, they are contributing in your crashes:---

1. K9 parental web filter
Code:
fffff880`09a32338  fffff880`011dea03Unable to load image \SystemRoot\system32\drivers\bckd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for bckd.sys
*** ERROR: Module load completed but symbols could not be loaded for bckd.sys
 bckd+0xea03
2. F-Secure Distributed Firewall Driver
Code:
Start Menu\Programs\F-Secure Client Security	Public:Start Menu\Programs\F-Secure Client Security	Public
Code:
fffff880`09a320a8  fffff880`03bef9d5Unable to load image \SystemRoot\System32\drivers\fsdfw.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for fsdfw.sys
*** ERROR: Module load completed but symbols could not be loaded for fsdfw.sys
 fsdfw+0xb9d5
Recommended antivirus program for Windows 7 based on stability compared to others:- Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Run the following tools and delete anything they find:ESET online scanner:Free up the start-up, nothing except the antivirus is usually needed.Post back results.
My System SpecsSystem Spec
16 Dec 2012   #9
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Let us know if the steps above helped..?
My System SpecsSystem Spec
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