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Windows 7: BSOD - Unkown Time , cdd.dll

16 Oct 2012   #1
yemenle

microsoft windows 7 ultimate X64
 
 
BSOD - Unkown Time , cdd.dll

Hello All ,
I Have a PC With windows 7 Pro X86 (32Bit).
After installing a clean os , i got the blue screen.
All hardware checks were made by pc Check V6.05 X 3 Loops.
I have Motherboard Intel DP35 with external ATI display card.
I have attached the SF Diagnostic Tool result.

Mini Dump:
Code:
==================================================
Dump File         : 101512-17187-01.dmp
Crash Time        : 15/10/2012 11:42:54
Bug Check String  : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000008e
Parameter 1       : 0xc0000005
Parameter 2       : 0x9390dc84
Parameter 3       : 0x9b847b74
Parameter 4       : 0x00000000
Caused By Driver  : cdd.dll
Caused By Address : cdd.dll+dc84
File Description  : Canonical Display Driver
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor         : 32-bit
Crash Address     : cdd.dll+dc84
Stack Address 1   : win32k.sys+6c7e3
Stack Address 2   : win32k.sys+6c30c
Stack Address 3   : win32k.sys+cb9b9
Computer Name     : 
Full Path         : C:\Windows\Minidump\101512-17187-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 144,144
==================================================

And Dump From BlueScreenView:
Code:
==================================================
Filename          : cdd.dll
Address In Stack  : cdd.dll+dc84
From Address      : 0x93900000
To Address        : 0x9391e000
Size              : 0x0001e000
Time Stamp        : 0x4ce7b773
Time String       : 20/11/2010 13:56:35
Product Name      : Microsoft® Windows® Operating System
File Description  : Canonical Display Driver
File Version      : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Company           : Microsoft Corporation
Full Path         : C:\Windows\system32\cdd.dll
==================================================

==================================================
Filename          : ntkrnlpa.exe
Address In Stack  : ntkrnlpa.exe+37e3f
From Address      : 0x82a38000
To Address        : 0x82e4b000
Size              : 0x00413000
Time Stamp        : 0x503f7f43
Time String       : 30/08/2012 16:57:07
Product Name      : Microsoft® Windows® Operating System
File Description  : NT Kernel & System
File Version      : 6.1.7601.17944 (win7sp1_gdr.120830-0333)
Company           : Microsoft Corporation
Full Path         : C:\Windows\system32\ntkrnlpa.exe
==================================================

==================================================
Filename          : win32k.sys
Address In Stack  : win32k.sys+6c7e3
From Address      : 0x93660000
To Address        : 0x938b1000
Size              : 0x00251000
Time Stamp        : 0x5006f6b3
Time String       : 18/07/2012 19:47:31
Product Name      : Microsoft® Windows® Operating System
File Description  : Multi-User Win32 Driver
File Version      : 6.1.7600.16385 (win7_rtm.090713-1255)
Company           : Microsoft Corporation
Full Path         : C:\Windows\system32\win32k.sys
==================================================

Thanks in advanced for the help.


My System SpecsSystem Spec
.
16 Oct 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Welcome aboard.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, 9390dc84, 9b847b74, 0}

Probably caused by : cdd.dll ( cdd!DrvSetPointerShape+8 )

Followup: MachineOwner
---------
Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.

Driver Verifier - Enable and Disable

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
17 Oct 2012   #3
yemenle

microsoft windows 7 ultimate X64
 
 

seems like the pc is ok now.
after installing the drivers + run some commands /sfc or something like that.
thanks for the help , i think i run the Driver Verifier correctly.
the computer didn't suffer a crash for 30 hours or more.
thanks for the support.
My System SpecsSystem Spec
.

17 Oct 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Nice to know.
If it not crashing right now anymore, disable verifier now. I am feeling that you marked it solved a bit early though.
My System SpecsSystem Spec
Reply

 BSOD - Unkown Time , cdd.dll




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