BSOD at random times, laptop acer aspire


  1. annamz
    Posts : 3
    windows 7 home 64bit
       New #1

    BSOD at random times, laptop acer aspire


    Hello everyone! So my problem started about two to three weeks ago when my computer started to show a BSOD at random times. I mean I cannot detect some kind of pattern, e.g. when I open a program etc, it just happens sometimes even when it is just on standby without running anything! I've tried a bunch of stuff: I used a system restore point. memory test, updates... I also recently read that cisco vpn ( which I have) might be causing confilcts with windows 7 so I followed instructions and uninstalled it and used the appropriate updates which would have fixed any issues. But once again today, BSOD...

    I have a 3 month old acer aspire v3 laptop, could you please help me out??
    Last edited by annamz; 17 Oct 2012 at 03:50. Reason: I updated the dump files
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  3. Anthony
    Posts : 1,870
    MS Windows 7 Professional 64-bit SP1
       New #2

    Can you post the other files: https://www.sevenforums.com/crashes-d...tructions.html

    Thanks
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  4. annamz
    Posts : 3
    windows 7 home 64bit
    Thread Starter
       New #3

    Anthony said:
    Can you post the other files: https://www.sevenforums.com/crashes-d...tructions.html

    Thanks
    ok i added the correct .rar
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  6. Anthony
    Posts : 1,870
    MS Windows 7 Professional 64-bit SP1
       New #4

    What Anti virus are you using? I see you have McAfee and MSE Installed.

    Can you completely remove / uninstall the McAfee Anti Virus and use the Microsoft Security Essentials - Free Antivirus for Windows

    Keep us Posted, Thanks
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  7. annamz
    Posts : 3
    windows 7 home 64bit
    Thread Starter
       New #5

    Ok I uninstalled mcafee, so I guess I'll just wait and hope nothing goes wrong for a few days :)
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