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Windows 7: Series of BSODs: dxgmms1.sys, BHDrvx64.sys, PAGED_FAULT_IN_NONPAGE..

17 Oct 2012   #1
Walt110

Windows 7 Professional 64bit
 
 
Series of BSODs: dxgmms1.sys, BHDrvx64.sys, PAGED_FAULT_IN_NONPAGE..

Hey guys,

Recently I have been getting a series of BSOD errors, for example today alone I encountered four, they were:

- dxgmms1.sys
- paged_fault_in_nonpaged_area
- BHDrvx64.sys
- interrupt_exception_not_handled

System Information:

Windows 7 Professional 64 Bit
nVidia GeForce GTX 550 Ti
ASUS P7P55D-E

Let me know if you need anything else,

Thanks


My System SpecsSystem Spec
.
17 Oct 2012   #2
Anthony

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

My System SpecsSystem Spec
17 Oct 2012   #3
Walt110

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by Anthony View Post
Thanks Anthony, I uploaded the dump file to the forums instead of via the URL. Hopefully that's what you meant. Look forward to your reply,
My System SpecsSystem Spec
.

17 Oct 2012   #4
Anthony

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

First thing I would do is uninstall Norton Internet Security and install Microsoft Security Essentials - Free Antivirus for Windows Once installed update and scan your system after that, download and install Malwarebytes : Free anti-malware download Again, update the program and scan your system.

Keep us posted, Thanks
My System SpecsSystem Spec
17 Oct 2012   #5
Walt110

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by Anthony View Post
First thing I would do is uninstall Norton Internet Security and install Microsoft Security Essentials - Free Antivirus for Windows Once installed update and scan your system after that, download and install Malwarebytes : Free anti-malware download Again, update the program and scan your system.

Keep us posted, Thanks
Thanks for your prompt reply Anthony, I am proceeding with that now and I'll post back shortly.
My System SpecsSystem Spec
17 Oct 2012   #6
Walt110

Windows 7 Professional 64bit
 
 

Okay, I proceeded with the Norton Removal Tool, installed MSE, did a scan then also ran another scan with MalwareBytes (already had it installed - I scan weekly).

The results:

MSE: No threats found.
Malwarebytes: No threads found.

Quote:
17/10/2012 5:33:32 PM
mbam-log-2012-10-17 (17-33-32).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 234949
Time elapsed: 4 minute(s), 21 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
My System SpecsSystem Spec
18 Oct 2012   #7
Walt110

Windows 7 Professional 64bit
 
 

Awaiting further instructions, any additional help / insight is greatly appreciated.
My System SpecsSystem Spec
18 Oct 2012   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Upload newer dumps if you have them
My System SpecsSystem Spec
18 Oct 2012   #9
Walt110

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Upload newer dumps if you have them
Hey KoolKat,

Those are the only ones I have, I believe further down in the folder, there should be a bunch from yesterday (October 17th as well as October 14th and October 10th of this year). There hasn't been any crashes today so I don't have anything newer at this time.

Sorry I didn't remove the old files from the .zip. Do you want me to go through them and delete old ones (from 2011)?

Let me know,
My System SpecsSystem Spec
18 Oct 2012   #10
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Its okay. If you have more blue screens, upload the latest ones. Uninstalling Norton should have solved your problems, but do observe for more BSoDs in the coming week.

You may run the system file checker and disk check.Let us know if there are any other problems.
My System SpecsSystem Spec
Reply

 Series of BSODs: dxgmms1.sys, BHDrvx64.sys, PAGED_FAULT_IN_NONPAGE..




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