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Windows 7: Random computer freezes and BSOD reports

17 Oct 2012   #1

Windows 7 Ultimate x64
 
 
Random computer freezes and BSOD reports

Hello all,

I have been having a lot of computer freezes, where the computer will just lock up without a BSOD a good 10 times in the last week or so and I haven't been able to find the culprit of this.
I have tried to do a chkdsk on all my drives, CPU and RAM tests, but they all come clean. I do think it is one of my HDD's, since I see a lot of "device\harddisk0\dr0 has a bad block" in the event log, but I haven't been able to find out which HDD this is.
Could anyone please have a look at the logs and perhaps hint to a solution?
Thanks in advance...

My System SpecsSystem Spec
.

17 Oct 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Welcome

What antivirus are you using? I see none.
My System SpecsSystem Spec
17 Oct 2012   #3

Windows 7 Ultimate x64
 
 

None, but I did a quick check with Microsoft Security Essentials a few days ago.
My System SpecsSystem Spec
.


17 Oct 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Code:
fffff800`00b9c268  fffff880`045917f7Unable to load image \SystemRoot\system32\DRIVERS\Rt64win7.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
 Rt64win7+0x27f7
------------------
0: kd> lmvm Rt64win7
start             end                 module name
fffff880`0458f000 fffff880`045ff000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Mon Mar 21 19:20:32 2011 (4D8750A0)
    CheckSum:         0006FFBB
    ImageSize:        00070000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
You need to update to the latest drivers of theRealtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (first uninstall older from control panel)
Code:
fffff800`00b9c0d8  fffff880`04d3644eUnable to load image \SystemRoot\system32\DRIVERS\appliand.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for appliand.sys
*** ERROR: Module load completed but symbols could not be loaded for appliand.sys
 appliand+0x344e
------------------
0: kd> lmvm appliand
start             end                 module name
fffff880`04d33000 fffff880`04d3e000   appliand T (no symbols)           
    Loaded symbol image file: appliand.sys
    Image path: \SystemRoot\system32\DRIVERS\appliand.sys
    Image name: appliand.sys
    Timestamp:        Fri May 20 16:20:42 2011 (4DD6407A)
    CheckSum:         0000BFFE
    ImageSize:        0000B000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Also look for possible driver updates on the "Applian Network Service/Applian Technologies APPLIAND helper driver"
Source 1: Driver Reference Table

Code:
fffff800`00b9c028  fffff880`04227ca0Unable to load image \SystemRoot\system32\DRIVERS\cnnctfy2.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for cnnctfy2.sys
*** ERROR: Module load completed but symbols could not be loaded for cnnctfy2.sys
 cnnctfy2+0x1ca0
------------------
0: kd> lmvm cnnctfy2
start             end                 module name
fffff880`04226000 fffff880`04230000   cnnctfy2 T (no symbols)           
    Loaded symbol image file: cnnctfy2.sys
    Image path: \SystemRoot\system32\DRIVERS\cnnctfy2.sys
    Image name: cnnctfy2.sys
    Timestamp:        Fri Jun 24 21:29:01 2011 (4E04AD3D)
    CheckSum:         0000E6A9
    ImageSize:        0000A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver updates on the connectify drivers also..
Source: Driver Reference Table
Code:
fffff800`00b9bc38  fffff880`01079000Unable to load image \SystemRoot\System32\Drivers\sptd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
 sptd
------------------
Source 1: DuplexSecure - FAQ
Source 2: How to remove sptd.sys from system
Daemon Tools (is known issues with Windows 7) Do not update any drivers etc. Uninstall this tool completely!

Code:
fffff800`00b9bbe8  fffff800`030908d0 nt!KiChainedDispatch
fffff800`00b9bbf0  fffff880`013d15baUnable to load image \SystemRoot\system32\DRIVERS\SI3112.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SI3112.sys
*** ERROR: Module load completed but symbols could not be loaded for SI3112.sys
 SI3112+0x85ba
----------------
0: kd> lmvm SI3112
start             end                 module name
fffff880`013c9000 fffff880`013e1000   SI3112   T (no symbols)           
    Loaded symbol image file: SI3112.sys
    Image path: \SystemRoot\system32\DRIVERS\SI3112.sys
    Image name: SI3112.sys
    Timestamp:        Fri Jun 29 03:21:54 2007 (46842672)
    CheckSum:         000238AF
    ImageSize:        00018000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
The drivers for your SiI 3x12 SATALink Controller Driver are way too old. An update on the drivers is a must. If you do not use it, I'd suggest to completely uninstall the tool and/or its drivers.
Source 1: Driver Reference Table

Keep us posted
My System SpecsSystem Spec
18 Oct 2012   #5

Windows 7 Ultimate x64
 
 

Thanks a lot for your lengthy reply. I have done the following:
- Updated Realtek NIC drivers from their site directly. MSI doesn't update them on their site apparently.
- Removed Connectify, Appliand media catcher, and sptd.sys. I do not have DTools, but I think MagicDisc uses this...
- The last driver you mentioned (SI3112.sys) however has no update since 2010.

I will see what happens for a few days and will report back on what goes on.

My System SpecsSystem Spec
18 Oct 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Thanks for the update. Keep magic disc off your system while observing please.
My System SpecsSystem Spec
20 Oct 2012   #7

Windows 7 Ultimate x64
 
 

I haven't had any crash since my last post. I guess it was one of the applications causing the issues.
Could anyone suggest an image mounting tool though? I was very fond of MagicDisc
My System SpecsSystem Spec
20 Oct 2012   #8
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Rainbow, all the image mounting tools are risky as it specifies a device that does not exist, and leaves a chance of crashes.

Free 7-Zip can extract all iso images. So it will serve the purpose, but differently.
My System SpecsSystem Spec
20 Oct 2012   #9

Windows 7 Ultimate x64
 
 

That's too bad. Thanks for the head up anyway. I will mark this thread as "solved" on Monday when a lot fo recording is going in with DVBViewer. This is usually when the freezing happens.
My System SpecsSystem Spec
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