Constant different BSOD 0x0000001e, 0x1000007e, 0x0000003b


  1. Posts : 5
    Windows 7 Ultimate x64
       #1

    Constant different BSOD 0x0000001e, 0x1000007e, 0x0000003b


    I've had this computer for a few years now, close to 3-4. About a year or so ago I upgraded to Windows 7 Ultimate 64 and a few months afterwards the BSOD started up again (had them in Vista as well).

    • System/Model Number: HP Pavilion dv7-1245dx
      • CPU: AMD Turion X2 Dual-Core Mobile RM-72
        • Graphics: ATI Radeon HD 3200

    Sometimes it's when sitting idle, sometimes while playing a game, more recently though it's while just browsing the internet.

    Can't quite figure out what's wrong, although it the problem in all of the errors seems to be ntoskrnl.exe

    Any assistance would be lovely, thank you.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome

    Please upload your msinfo32.nfo file. To get this:

    • Click on the Start
    • Type msinfo32 into the Search programs and files box
    • When it opens, go to File, Save
    • Save as msinfo32.nfo and save in a place you will remember
    • Let it finish the process of gathering and saving the system info
    • Right click the .nfo file, click send to compressed (zipped) folder
    • Upload the .zip file here.


    Some very old drivers of the ATI card and Atheros network adapter need to be updated.

    Atheros network adapter, source:
    ATI Video driver (remove the Catalyst Control Center and only install the Display Driver), source:
    OR from here:


    Uninstall older drivers via control panel first and for remnants of drivers, use Driver Sweeper to clear that up.

    Run the System file checker and Disk check:


    Let us know the results
      My Computer


  3. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Thank you, in the process of updating the drivers, here is the msinfo file.
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Thank you. No problematic software listed. Let us know if you're still having problems after installing the latest drivers
      My Computer


 

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