my pc freezes in every first boot (win764bit)

chiefgul · 18 Oct 2012

Hello,
my pc freezes in every first boot (win764bit)
after reset everything is ok .
Could you look into it I`d be greatfull

<Event xmlns="Error">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

<EventID>41</EventID>

<Version>2</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000002</Keywords>

<TimeCreated SystemTime="2012-10-18T20:17:12.126815100Z" />

<EventRecordID>206825</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>Gul-PC</Computer>

<Security UserID="S-1-5-18" />

</System>

- <EventData>
<Data Name="BugcheckCode">0</Data>

<Data Name="BugcheckParameter1">0x0</Data>

<Data Name="BugcheckParameter2">0x0</Data>

<Data Name="BugcheckParameter3">0x0</Data>

<Data Name="BugcheckParameter4">0x0</Data>

<Data Name="SleepInProgress">false</Data>

<Data Name="PowerButtonTimestamp">0</Data>

</EventData>

</Event>

koolkat77 · 19 Oct 2012

Code:

STOP 0x0000007F: UNEXPECTED_KERNEL_MODE_TRAP  
Usual causes:  Memory corruption, Hardware (memory in particular), Overclocking failure, 
Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 
3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, 
Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, 
Backup tool, Bad motherboard, Missing Service Pack

If you're overclocking, stop. Uninstall any backup tool and 3td party firewall programs

The one dump does not give much information. Did you have more BSoDs after that?

chiefgul · 19 Oct 2012

Thank you koolkat77 for your immediate answer!!
I never overclock hardware, I even disable the XMB PROFILE in bios for the Ram. I have set RAM performance to standard
As for back up tool I am not aware of any neither 3rd party firewall.
I needed your advice because now I am more certain that there is hardware default and the PC is covered by the warranty.
I am working in the graphics design field and I need a stable pc that's why I never overclock
Once again thanks a lot!!!!

koolkat77 · 19 Oct 2012

Post a screen shot of crystal disk info please.

chiefgul · 19 Oct 2012

Here it is

koolkat77 · 19 Oct 2012

Okay, what antivirus are you using? Did you make a full scan?
And since when are you having this freezing problem?

chiefgul · 19 Oct 2012

i`m using avast antivirus and i`ve run full scan 2-3 times in the last 1,5year
the problem `s been around for almost a year

A year ago i did took it back to the store and told me there was a setting in BIOS and they fixed it.
But 3-4 months after the service i started to experience the same issu First boot freeze - I hard reset - Everything OK

koolkat77 · 19 Oct 2012

Okay, Avast sometimes contributes in BSoDs. Please uninstall it and use MSE. (At least to test) Make a full scan with it.

Run this tool and delete anything it finds:

Anti-rootkit utility TDSSKiller

chiefgul · 19 Oct 2012

What i forgot to mention is tha the freeze does not occur in every restart BUT at the FIRST boot of the day.Once the pc boots, (after the hard reset), then if i restart the pc as many times i desire the pc boots without any issues
TDSSkiler showed nothing
i`m running Microsoft Security Essentials

koolkat77 · 19 Oct 2012

Okay.

Reduce items at start-up: