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Windows 7: BSOD playing Borderlands (2), error 0x000000e


19 Oct 2012   #1

Windows 7 Home Premium x64
 
 
BSOD playing Borderlands (2), error 0x000000e

I've had this issue on and off for a few months now, though recently it's occurrence has grown exponentially. I play Borderlands 1 or 2 for a few minutes and then it crashes to BSOD. I've checked online for solutions: cleaned my computer (even going so far as to crack the case and go at it with compressed air), updated drivers, ran antivirus and Malwarebytes, restarted my system, checked the temps of the CPU and GPU (both going no higher than 55C), ran disk cleanup, and defragged. Nothing seems to work, so I'm throwing my problems to the internet. I've attached that .zip file as instructed which contains the pertinent information and .dmp files. I appreciate your help in this matter.

My System SpecsSystem Spec
.

19 Oct 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Welcome

Almost all the BSoDs this month seem to be caused by "Lachesis.sys". A very old driver from 2007 for your "Razer Lachesis Mouse"
Code:
BugCheck 1E, {0, 0, 0, 0}

Unable to load image \SystemRoot\system32\drivers\Lachesis.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Lachesis.sys
*** ERROR: Module load completed but symbols could not be loaded for Lachesis.sys
Probably caused by : Lachesis.sys ( Lachesis+f44 )

Followup: MachineOwner
---------

3: kd> lmvm Lachesis
start             end                 module name
fffff880`08e71000 fffff880`08e78680   Lachesis T (no symbols)           
    Loaded symbol image file: Lachesis.sys
    Image path: \SystemRoot\system32\drivers\Lachesis.sys
    Image name: Lachesis.sys
    Timestamp:        Fri Aug 17 13:48:44 2007 (46C552DC)
    CheckSum:         00016FC6
    ImageSize:        00007680
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Look for a possible driver update if not, use another mouse.
Source:
You're also having bug check 101, go through this thread for best reference.
Code:
BugCheck 101, {31, 0, fffff880031d5180, 3}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
MODULE_NAME: Unknown_Module

IMAGE_NAME:  Unknown_Image

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE

BUCKET_ID:  X64_CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE
Code:
  1. Start Menu\Programs\AVG Public:Start Menu\Programs\AVG Public
  2. Start Menu\Programs\AVG 2012 Public:Start Menu\Programs\AVG 2012 Public
I note that you have Microsoft Security Essentials and Malware Bytes, but two antiviruses installed may cause more problems in your computer. Please uninstall AVG and anything related to AVG from your computer.

Code:
Driver	c:\windows\system32\drivers\atikmpag.sys (8.14.1.6195, 293.50 KB (300,544 bytes), 5/13/2011 3:35 AM)
Also, your graphic card drivers are old a version from 2011. Get the latest drivers installed but first uninstall the older ones.
Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall ATI stuff. Delete any remnants of drivers using Driver Sweeper.
Keep us posted
My System SpecsSystem Spec
Reply

 BSOD playing Borderlands (2), error 0x000000e




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