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Windows 7: Unable to Determine BSOD Cause. Occurs Randomly

19 Oct 2012   #1
Jtomage

Windows 7 Profession 64 bit
 
 
Unable to Determine BSOD Cause. Occurs Randomly

I built this computer about a year ago. Things were running smooth up until recently. I m usually pretty good at figuring out what is causing Errors on my computers but I cannot figure out what is causing this one. I do see kernel Errors in the event log but that is only about a bug check after it crashes.
  • I reinstalled windows
  • Updated the firmware on my C Drive and Motherboard
  • Installed windows updates
  • updated by graphics card drivers
  • Ran disk check on my C drive
I have attached all the logs. Thanks in advance for all the help.
Attachment 237336


My System SpecsSystem Spec
.
19 Oct 2012   #2
Tobias

Windows 7 Enterprise x64, Windows 8 Enterprise x64
 
 

Looks like problem with a NIC driver, update the following drivers:

Anchorfree HSS Adapter
fffff880`0f494000 fffff880`0f4a1000 taphss Tue Sep 15 21:58:23 2009 (4AAFF1DF)

Broadcom NetLink (TM) Gigabit Ethernet
fffff880`05000000 fffff880`0506a000 k57nd60a Tue May 10 06:42:30 2011 (4DC8C236)

Realtek RTL8192CE Wireless LAN 802.11n PCI-E NIC
fffff880`05279000 fffff880`053e4000 rtl8192Ce Fri Dec 03 11:56:21 2010 (4CF8CCD5)
My System SpecsSystem Spec
19 Oct 2012   #3
Jtomage

Windows 7 Profession 64 bit
 
 

Had a feeling it had to do with network connection. But i think it strange since I updated the realtek and broadcom drivers. I will reinstall the anchorfree driver
My System SpecsSystem Spec
.

19 Oct 2012   #4
Jtomage

Windows 7 Profession 64 bit
 
 

Nope that didnt work. I re-installed Anchorfree. I upgrade the broadcom drivers. I reverted the realtek wireless driver since my wireless card is really Encore NOT realtek.

I did each change individually and still got a BSOD.

Attachment 237353
My System SpecsSystem Spec
19 Oct 2012   #5
Tobias

Windows 7 Enterprise x64, Windows 8 Enterprise x64
 
 

Reinstalling won't help, you need a newer version of the driver, either uninstall Hotspot Shield or update it to the newest version.
My System SpecsSystem Spec
19 Oct 2012   #6
Jtomage

Windows 7 Profession 64 bit
 
 

Huh? How am I supposed to get the drivers then? Doesnt it come with the installer? I tried to repair it the it crashed. I uninstalled it restart then install but it still crashed. I m planing on uninstalling again and using ccleaner and others to completely uninstall it the possibly reinstall again.
My System SpecsSystem Spec
19 Oct 2012   #7
Tobias

Windows 7 Enterprise x64, Windows 8 Enterprise x64
 
 

I'm not sure I understand you correctly but the Anchorfree HSS Adapter driver in the latest dump is still the same version as earlier. If you just want to update just the drivers (hssdrv6.sys & taphss.sys) you can download the newest version of Hotspot Shield and open the installer file with 7zip, the taphss.sys driver will be located in the Driver folder and hssdrv6.sys driver is in the HssWPR folder.

The best would be to uninstall Hotspot Shield completely because it seems to be a cause of BSODs.
My System SpecsSystem Spec
19 Oct 2012   #8
Jtomage

Windows 7 Profession 64 bit
 
 

Well I completely uninstalled Hotspot and still no luck.

Attachment 237427
My System SpecsSystem Spec
19 Oct 2012   #9
Tobias

Windows 7 Enterprise x64, Windows 8 Enterprise x64
 
 

Encore doesn't seem to have any newer drivers for the ENEWI-2XN4x so download the latest RTL8192CE driver from Realtek's homepage, install it and see if the problem disappears.
My System SpecsSystem Spec
19 Oct 2012   #10
Jtomage

Windows 7 Profession 64 bit
 
 

So close. I did update to the realtek driver after it crashed again after my last post. Then it ran for a good a few hours then BSOD on me again. I m running out ideas as to what is causing it.

Attachment 237475
My System SpecsSystem Spec
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 Unable to Determine BSOD Cause. Occurs Randomly




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