Acer Laptop BSOD's / IRQL_NOT_LESS_OR_EQUAL


  1. Posts : 3
    Windows 7 Home Premium 64bit
       #1

    Acer Laptop BSOD's / IRQL_NOT_LESS_OR_EQUAL


    Okay so I've had this laptop since March of this year and for the last month or so every now and then I keep getting BSOD's, it's got to the point where it's becoming more frequent and as I don't really know much about computers I finally decided to ask for help here.

    Here is my computer specs~

    Operating System: Windows 7 Home Premium 64-bit
    System Manufacturer: Acer
    System Model: Aspire 5750G
    BIOS: InsydeH2O Version V1.05
    Processor: Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz (4 CPUs), ~2.1GHz
    Card name: Intel(R) HD Graphics Family
    Monitor Name: Generic PnP Monitor
    Sound: Speakers (Realtek High Definition Audio)
    Hard Drive Model: WDC WD6400BPVT-22HXZT1
    DirectX Version: DirectX 11

    The BSOD's are attached in a file below, thankyou in advance for your help.




      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome

    Please upload your msinfo32.nfo file. To get this:

    1. Click on the Start
    2. Type msinfo32 into the Search programs and files box
    3. When it opens, go to File, Save
    4. Save as msinfo32.nfo and save in a place you will remember
    5. Let it finish the process of gathering and saving the system info
    6. Right click the .nfo file, click send to compressed (zipped) folder
    7. Upload the .zip file here.


    Dumps indicate a problem with your Intel Graphics driver. Update it from Intel Download Center
      My Computer


  3. Posts : 3
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Thankyou for the quick reply, I went to the site and got completely lost, but I managed to update it another way. I've attached the rest of the info you wanted.
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Thanks. What antivirus are you using?
      My Computer


  5. Posts : 3
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    I'm using BullGuard, since updating I haven't had any BSOD yet so hopefully I won't be seeing that one any time soon.
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    Oh okay.

    Keep us posted either way.
      My Computer


  7. Posts : 15,026
    Windows 10 Home 64Bit
       #7

    So any bsods past the week?
      My Computer


  8. Posts : 15,026
    Windows 10 Home 64Bit
       #8

    Hi.

       Tip

    • If your problem is solved please use the Mark this thread as solved link at the top of your thread or down on the left corner

      My Computer


 

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