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Windows 7: Multiple random BSODs, different error each time


19 Oct 2012   #1

Windows 7 64bit
 
 
Multiple random BSODs, different error each time

I've got a custom built PC and since I built it's occasionally BSODed but I never got around to fixing it, and they usually happen about once a month so they weren't too annoying.
I've had 6 since Wednesday so something is definitely wrong, it also happens completely randomly, I've left it on desktop for like 5 minutes twice and BSODed both times.


My System SpecsSystem Spec
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19 Oct 2012   #2

Windows 7 64bit
 
 

Had a few more BSODs so I'm adding an updated archive.
My System SpecsSystem Spec
19 Oct 2012   #3

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Please upload your msinfo32.nfo file. To get this:
  1. Click on the Start
  2. Type msinfo32 into the Search programs and files box
  3. When it opens, go to File, Save
  4. Save as msinfo32.nfo and save in a place you will remember
  5. Let it finish the process of gathering and saving the system info
  6. Right click the .nfo file, click send to compressed (zipped) folder
  7. Upload the .zip file here.

There seems to be a problem with the older Broadcom 802.11 USB Network Adapter Driver
Code:
3: kd> lmvm bcmwlhigh664
start             end                 module name
fffff880`04210000 fffff880`04347000   bcmwlhigh664 T (no symbols)           
    Loaded symbol image file: bcmwlhigh664.sys
    Image path: \SystemRoot\system32\DRIVERS\bcmwlhigh664.sys
    Image name: bcmwlhigh664.sys
    Timestamp:        Tue Apr 19 13:13:08 2011 (4DAD3604)
    CheckSum:         00137E7A
    ImageSize:        00137000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Code:
STOP 0x00000034: CACHE_MANAGER  
Usual causes:  Insufficient physical memory, Indexing, Device driver
BugCheck 34, {50853, fffff88007eb4738, fffff88007eb3f90, fffff800032d6eee}
Probably caused by : ntkrnlmp.exe ( nt!ExAcquireResourceSharedLite+4e )
---------------
STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL 
Usual causes:  Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility
BugCheck A, {fffffa802a00d1b0, 2, 1, fffff80003396376}
Probably caused by : memory_corruption ( nt!MiReleaseConfirmedPageFileSpace+86 )
------------------
STOP 0x00000024: NTFS_FILE_SYSTEM 
Usual causes:  Disk corruption, insufficient physical memory, Device driver, Indexing, Resident antivirus, backup, defrag programs, Disk/Drive failing/failure
BugCheck 24, {1904fb, fffff8800b1ee468, fffff8800b1edcc0, fffff80003277f75}
Probably caused by : Ntfs.sys ( Ntfs!NtfsDeleteScb+108 )
------------------
STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION   
Usual causes:  System service, Device driver, graphics driver, ?memory
BugCheck 3B, {c0000005, fffff8000331730c, fffff8800ba24e50, 0}
Probably caused by : memory_corruption ( nt!MiCaptureProtectionFromProto+1c )
------------------
STOP 0x0000001A: MEMORY_MANAGEMENT
Usual causes:  Device driver, memory, kernel
BugCheck 1A, {411, fffff68000016200, ec00, fffff68000000003}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+6061 )
Upload a screenshot of crystal disk infoRun Disk Check on your hard disk for file system errors and bad sectors on it:Hard drive test both short and long with: Also the DOS version of:Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

RAM - Test with Memtest86+
Guide to using Memtest86+ - Geeks to Go Forums

Quote:
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
My System SpecsSystem Spec
.


19 Oct 2012   #4

Windows 7 64bit
 
 

Thanks for getting back to me!
If there is a problem with Broadcom 802.11 USB Network Adapter Driver, should I update those drivers?
I've uploaded the crystaldisk screenshots and the msinfo.
I ran a disk check on my ssd (my boot drive) before and there were no errors as far as i know since Windows just came back on.
I'll run memtest when I go to sleep which is in about an hour, although I did run Windows Memory Diagnostic before and got no errors.
SeaTools is running the long test now on my HDD, it passed the short tests.

It might be worth mentioning that I use a Razer Lycosa keyboard, and I saw a post that said they were notorious for BSOD, so I removed those drivers. I haven't had a BSOD since then but that was only about an hour ago.
My System SpecsSystem Spec
20 Oct 2012   #5

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Thanks for the snips.
Yes avoid the Razer Lycosa Keyboard, and update the broadcom drivers. Did you get the latest firmware for the SSD?
Keep us posted
My System SpecsSystem Spec
20 Oct 2012   #6

Windows 7 64bit
 
 

Ran memtest overnight on one stick of RAM, no errors with 7 passes, will test the other one tonight if the BSODs continue.
There is no newer firmware for the Corsair Nova 2 series SSD according to the official Corsair forums, also the Broadcom driver I have installed is actually the latest one, so I did a complete re install of the driver as per this forum post on here.
No BSODs since I uninstalled the Razer Lycosa driver, so far so good, I'll keep you posted and thanks very much for the help!
My System SpecsSystem Spec
20 Oct 2012   #7

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

No problem, keep us posted either way
My System SpecsSystem Spec
20 Oct 2012   #8

Windows 7 64bit
 
 

I just got another BSOD a few minutes ago whilst playing Battlefield 3, I've uploaded another data archive.
Something I've noticed that might be worth mentioning, when my pc restarts afterwards, my Netgear N300 wireless usb network adapter (the hardware for the driver I reinstalled) isn't recognised, and I have to unplug it and plug it back in.
My System SpecsSystem Spec
20 Oct 2012   #9

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Please remove the Intel Rapid Storage things you have or get the latest version installed.
Code:
fffff880`09fec028  fffff880`045b0dd0Unable to load image \SystemRoot\System32\Drivers\dump_iaStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dump_iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for dump_iaStor.sys
 dump_iaStor+0x376dd0
The seem to be causing some problems for you.

Also reinstall your graphic card drivers.
My System SpecsSystem Spec
21 Oct 2012   #10

Windows 7 64bit
 
 

Okay I removed it. What is Intel Rapid Storage for? Do I need it?
I'll re install my graphics card drivers now.
My System SpecsSystem Spec
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 Multiple random BSODs, different error each time




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