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Windows 7: BSOD code a


19 Oct 2012   #1

windows Home Premium 64 bit
 
 
BSOD code a

hi im new here i keep on getting this blue screen like once every other month i've been tryin looking around to see what's causing it but no luck i have an attached minidump file with my post

BCCode: a
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF80002E94734
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

My System SpecsSystem Spec
.

19 Oct 2012   #2

windows Home Premium 64 bit
 
 

and i haven't changed any hardware on my laptop, im wondering if its memory related
My System SpecsSystem Spec
20 Oct 2012   #3
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

According to Carrona.org, STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL
Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility.

And, here it is Norton.
Code:
fffff880`03fb24f8  fffff880`041769f0Unable to load image \??\C:\windows\system32\Drivers\SYMEVENT64x86.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SYMEVENT64x86.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEVENT64x86.SYS
 SYMEVENT64x86+0x269f0
And Again .... Norton!
Code:
fffff880`03fb2498  fffff880`043682e0Unable to load image \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.0.0.145\Definitions\BASHDefs\20120928.001\BHDrvx64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for BHDrvx64.sys
*** ERROR: Module load completed but symbols could not be loaded for BHDrvx64.sys
 BHDrvx64+0x1372e0
And yet again ... Norton!
Code:
fffff880`03fb2168  fffff880`02e02ab8Unable to load image \??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for EraserUtilRebootDrv.sys
*** ERROR: Module load completed but symbols could not be loaded for EraserUtilRebootDrv.sys
 EraserUtilRebootDrv+0x2ab8
My suggestion is to uninstall Norton using Norton Removal Tool.

For security, use Microsoft Security Essentials - Free Antivirus for Windows, with windows inbuilt firewall and free MBAM as on demand scanner.

Let us know the results.
My System SpecsSystem Spec
.


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 BSOD code a




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