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Windows 7: BSOD, Driver Wdf01000.sys

20 Oct 2012   #1

Windows 7
 
 
BSOD, Driver Wdf01000.sys

Trying to help my father-in-law who is getting a BSOD on his very new laptop. We've barely used the thing, so I'm not getting it. Attached is the SF dump file info. I am intermediate level computer knowledge, so bear with me. It starts in safe mode. Thanks for any help.

My System SpecsSystem Spec
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20 Oct 2012   #2

Windows 7 Enterprise x64, Windows 8 Enterprise x64
 
 

The BSODs was caused by your BT driver, update it:
Intel Proset Bluetooth HighSpeed Filter Driver
fffff880`04a00000 fffff880`04a49000 btmhsf Tue Oct 19 16:04:48 2010 (4CBDA580)

For better system stability also make the following changes:
Replace AVG with Microsoft Security Essentials
Uninstall the Dell bloatware
Uninstall Sunbelt Firewall Software
Update the following drivers:

Intel(R) Mobile Express Chipset SATA AHCI Controller
fffff880`01031000 fffff880`01185000 iaStor Sat Nov 06 08:44:52 2010 (4CD50774)

Realtek PCIe FE Family Controller
fffff880`02e0e000 fffff880`02e93000 Rt64win7 Fri Jun 10 08:33:15 2011 (4DF1BAAB)

Intel(R) Centrino(R) Wireless-N 1030
fffff880`047e3000 fffff880`047f8000 iBtFltCoex Thu Nov 04 11:31:43 2010 (4CD28B8F)

Intel(R) HD Graphics Family
fffff880`04a4b000 fffff880`055f35c0 igdkmd64 Sun Apr 10 20:50:59 2011 (4DA1FC13)

Renesas Electronics USB 3.0 Host Controller
fffff880`06151000 fffff880`06182000 nusb3xhc Fri Dec 10 05:50:35 2010 (4D01B19B)
My System SpecsSystem Spec
22 Oct 2012   #3

Windows 7
 
 

Worked. Thanks a lot!
My System SpecsSystem Spec
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 BSOD, Driver Wdf01000.sys




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