BSOD while gaming


  1. Posts : 5
    Windows 7 Home Premium 64bit
       #1

    BSOD while gaming


    Hi first time posting

    Anyway I start getting BSODs a few days. Was playing Guild Wars 2 when it happened for the first time. It happened a 2nd time while playing Mark of the Ninja. Last time was today while playing Sleeping Dogs.

    Couldn't see the error code. Didn't have any recent hardware upgrades. Would appreciate if someone could shed a light on this.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome

    Go through this thread for best reference:
    You might want to tell us what's the age of all your hardware & whether it is under its warranty or not.

    Also let us know the celsius of all the hardware using Speccy:

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {fffffa80077d04e0, fffff88010518630, ffffffffc000009a, 4}
    
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+ade630 )
    
    Followup: MachineOwner
    ---------
    
    3: kd> lmvm nvlddmkm
    start             end                 module name
    fffff880`0fa3a000 fffff880`1072e000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Wed Oct 03 00:21:13 2012 (506B3099)
        CheckSum:         00CD4613
        ImageSize:        00CF4000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    3: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa80077d04e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff88010518630, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000004, Optional internal context dependent data.
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    nvlddmkm+ade630
    fffff880`10518630 ??              ???
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`045abb88 fffff880`0492a000 : 00000000`00000116 fffffa80`077d04e0 fffff880`10518630 ffffffff`c000009a : nt!KeBugCheckEx
    fffff880`045abb90 fffff880`048fd867 : fffff880`10518630 fffffa80`09f2f000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
    fffff880`045abbd0 fffff880`04929e0f : 00000000`ffffd84d fffff800`05244080 fffffa80`077d04e0 00000000`0000000f : dxgkrnl!DXGADAPTER::Reset+0x2a3
    fffff880`045abc80 fffff880`04837ec1 : fffffa80`0b2cc010 00000000`00000080 00000000`00000000 fffffa80`09f2a010 : dxgkrnl!TdrResetFromTimeout+0x23
    fffff880`045abd00 fffff800`0371ee5a : 00000000`0465464c fffffa80`09f4a610 fffffa80`06cacb30 fffffa80`09f4a610 : dxgmms1!VidSchiWorkerThread+0x101
    fffff880`045abd40 fffff800`03478d26 : fffff800`035fae80 fffffa80`09f4a610 fffff800`03608cc0 00000012`0ef51000 : nt!PspSystemThreadStartup+0x5a
    fffff880`045abd80 00000000`00000000 : fffff880`045ac000 fffff880`045a6000 fffff880`045ab610 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    nvlddmkm+ade630
    fffff880`10518630 ??              ???
    
    SYMBOL_NAME:  nvlddmkm+ade630
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nvlddmkm
    
    IMAGE_NAME:  nvlddmkm.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  506b3099
    
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
    
    BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Thx for replying!

    Will keep an lookout to find out what's the exact error code.

    Hardware is a little over 2 years old. Temperatures according to speccy

    Microsoft Windows 7 Home Premium 64-bit SP1
    CPU
    Intel Core i5 760 @ 2.80GHz 74 °C
    Lynnfield 45nm Technology
    RAM
    8.00 GB Dual-Channel DDR3 @ 668MHz (9-9-9-24)
    Motherboard
    MSI P55-GD85 (MS-7585) (CPU1) 63 °C
    Graphics
    SyncMaster (1920x1080@60Hz)
    1023MB GeForce GTX 460 (MSI) 64 °C
    Hard Drives
    932GB SAMSUNG HD103SJ ATA Device (SATA) 40 °C
    112GB KINGSTON SVP200S3120G SCSI Disk Device (SSD) 38 °C

    Link for speccy here http://speccy.piriform.com/results/v6WZ2cMD7LrHD8gQsIk2xz2


    It might be a bit on the high side but the case is only air cooled and I don't use aftermarket coolers. That said, these temps are pretty average for my comp.
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Those celsius is definitely too high, at least to me. And they would cause computer crashes.

    If you are overclocking any hardware, STOP. Reset any changed values back to default.

    If there's no overclocking done, get a cooler for your computer.
      My Computer


  5. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    No OC at all. So high temps are the cause?
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    I'm sure they are. Is this a new computer? Is it under its warranty?
      My Computer


  7. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    Ok will monitor temps and get a good cooler. Think I will get one more fan too.
      My Computer


  8. Posts : 15,026
    Windows 10 Home 64Bit
       #8

    Thanks for the update. Hope all goes well.
      My Computer


  9. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    Hey just want to post an update. Got myself a CM Hyper T4 and 1 more fan blowing from the bottom of the case. CPU temp is ard 40 degrees Celsius while idling and goes to 50+ while gaming. Graphic cards temp are also around this range. Currently my fans configuration is side, btm and front blowing air in while back and top is blowing air out. Any comments?
      My Computer


  10. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #10

    Temps are good and your fan arrangement give you a positive case pressure and that's good as well. Use it normally and see how it runs.
      My Computer


 

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