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Windows 7: Browsing SF - BSOD

21 Oct 2012   #1
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 
Browsing SF - BSOD

I was browsing SF and clicked a link to antoher thread and got a BSOD 0x124. It may be due to my CPU volts are too low. If someone could check my dump and see what it thinks, I'd be happy.


My System SpecsSystem Spec
.
21 Oct 2012   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8010370028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000005110a, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  Weather.exe

CURRENT_IRQL:  f

STACK_TEXT:  
fffff880`035dfa58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE

Followup: MachineOwner
---------
There you go - although I'm not sure how weather.exe comes into play. Do you have a weather gadget or similar running?
My System SpecsSystem Spec
21 Oct 2012   #3
z3r010

 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8010370028, be200000, 5110a}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8010370028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000005110a, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  Weather.exe

CURRENT_IRQL:  f

STACK_TEXT:  
fffff880`035dfa58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE

Followup: MachineOwner
---------
0x124 - Hardware error on Intel so it could be voltages, overheating so it's worth looking at the CPU.
My System SpecsSystem Spec
.

21 Oct 2012   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

I wonder why mine says VISTA_DRIVER_FAULT?
My System SpecsSystem Spec
21 Oct 2012   #5
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Colin: Yup I have Weatherbug and a weather thing on Object Dock.

John: OK, I have been adjusting my CPU vcore to see how low it will go.

Quote   Quote: Originally Posted by Golden View Post
I wonder why mine says VISTA_DRIVER_FAULT?
Is that odd?
My System SpecsSystem Spec
21 Oct 2012   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Nah, I think it must be the way we have our WinDbg configured - its probably at my end.
My System SpecsSystem Spec
21 Oct 2012   #7
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

OK, I was wondering why the dumps are different somewhat. Ah'll be back.
My System SpecsSystem Spec
21 Oct 2012   #8
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Gary,

Arc has given me a hand with this one - your CPU appears to be under-clocked. I recommend setting CPU clock-speeds back to default. Please see red text.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8010370028, be200000, 5110a}

Probably caused by : hardware

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8010370028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000005110a, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  Weather.exe

CURRENT_IRQL:  f

STACK_TEXT:  
fffff880`035dfa58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE

Followup: MachineOwner
---------

3: kd> !sysinfo cpuspeed
CPUID:        "Intel(R) Core(TM) i5-2550K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 2200
3: kd> !errrec fffffa8010370028
===============================================================================
Common Platform Error Record @ fffffa8010370028
-------------------------------------------------------------------------------
Record Id     : 01cdaf4f7eb0c6a4
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 10/21/2012 8:50:16
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa80103700a8
Section       @ fffffa8010370180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Cache error
Operation     : Generic
Flags         : 0x00
Level         : 2
CPU Version   : 0x00000000000206a7
Processor ID  : 0x0000000000000006

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa80103700f0
Section       @ fffffa8010370240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000006
CPU Id        : a7 06 02 00 00 08 10 06 - bf e3 9a 1f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa8010370240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8010370138
Section       @ fffffa80103702c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : GCACHEL2_ERR_ERR (Proc 3 Bank 8)
  Status      : 0xbe2000000005110a
  Address     : 0x0000000209e69980
  Misc.       : 0x000000d086010086
My System SpecsSystem Spec
21 Oct 2012   #9
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Thanks to Archie and you Colin.

Those frequency figures are the min and max non-turbo speeds. At stock settings the CPU would down clock to 1600 MHz. I set the min to 2200 MHz. I'll reset the min non turbo to 1600 and see how that goes.

I am currently in the 7th hour of Prime95 and all cores are working.

*08:31 and no issues. thank everyone for the info.
My System SpecsSystem Spec
21 Oct 2012   #10
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

My System SpecsSystem Spec
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