Windows 7: New laptop BSOD

intel 4004 · 21 Oct 2012

My laptop T420s
Spec:
i5-2520m
8GB RAM (4GB x 2)
Nvidia Nvs 4200m
Hitachi 500GB 7200rpm

When I play Dishonored it crashes and sometimes, I get BSOD.

koolkat77 · 21 Oct 2012

Hi,

The BSOD seems to be caused by something that's connected to your USB and Synaptics touch pad driver.

Code:

0: kd> !irp fffffa800bb0e7f0
Irp is active with 9 stacks 8 is current (= 0xfffffa800bb0eab8)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 fffffa8008ae4c70 00000000 fffff80002cc5b40-fffffa80096b1ee0 Success Error Cancel pending
	      Unable to load image \SystemRoot\system32\DRIVERS\SynTP.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SynTP.sys
*** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
 \Driver\SynTP	nt!IopUnloadSafeCompletion
			Args: 00014400 00000001 00000004 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800b8cf9e0    

			Args: 00000000 00000000 00000000 00000000

Try reinstalling the drivers for it or disable it. You might also find this tutorial helpful:

USB Selective Suspend - Turn On or Off

Might as well list some problematic software for you:

Code:

Start Menu\Programs\AVG	Public:Start Menu\Programs\AVG	Public
Start Menu\Programs\DAEMON Tools Lite	Public:Start Menu\Programs\DAEMON Tools Lite	Public

Replace AVG with Microsoft Security Essentials. MSE is free, light weight and does not create problems on the Windows 7 OS.

Daemon tools is known to cause BSOD. Please uninstall it.

Free up your start-up as well:

Startup Programs - Change

intel 4004 · 21 Oct 2012

So can I use Avast instead of MSE? I used MSE before but it kept asking me to update it.

koolkat77 · 21 Oct 2012

Quote: Originally Posted by intel 4004

So can I use Avast instead of MSE? I used MSE before but it kept asking me to update it.

Well yes, choice is yours.

intel 4004 · 21 Oct 2012

Quote: Originally Posted by koolkat77

Quote: Originally Posted by intel 4004

So can I use Avast instead of MSE? I used MSE before but it kept asking me to update it.

Well yes, choice is yours.

So how about VirtualClone drive? does it cause BSOD since you said Daemon Tools does.

koolkat77 · 21 Oct 2012

Yes, all the iso mounting tools are crash prone. Among them Daemon tools is max, but all of them.
Without mounting to a drive, better you unpack the iso. 7-ZIP can do it.

intel 4004 · 21 Oct 2012

Quote: Originally Posted by koolkat77

Yes, all the iso mounting tools are crash prone. Among them Daemon tools is max, but all of them.
Without mounting to a drive, better you unpack the iso. 7-ZIP can do it.

Oh and sometimes, all of the sudden, it all lags and I have to restart it. After the first restart, I need to restart again because the slow-motion aero (mentioned this many times now) Not just aero, but everything, even while playing games.

After the first time messed up my laptop, I think it is all ****ed up now...

koolkat77 · 21 Oct 2012

Did you reinstall windows on this new laptop? Reinstalliing may help you get rid of all the bloatware.
The sfc /scannow command (System File Checker) scans the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible

SFC /SCANNOW Command - System File Checker

intel 4004 · 21 Oct 2012

The first time I mess it up so badly, formatted the hard drive and installed a clean os on it. The lag thing, turns out I can solve it by opening the lenovos power manager and enabling turbo.
When it lags, the process rundll32.exe is using so much memory. The file locates in windows/system32 I guess it's normal?

Britton30 · 21 Oct 2012

Try this way.
Clean Reinstall - Factory OEM Windows 7
After you have a clean fresh install....

Some hardware tests to run.

Graphics card:
http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html#post866972

Hard drive(s):
Pick one for your HDD brand or use Seatools.
7 Free Hard Drive Testing Software Tools

RAM (memory):
This will require memtest on a bootable CD or USB stick.
RAM - Test with Memtest86+

If you have a 32 bit OS, you can only use about 3.5GB of RAM.

Windows 7: New laptop BSOD

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