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Windows 7: BSOD, Driver IRQL / Netio.sys

21 Oct 2012   #1
chopstxnrice

Windows 7
 
 
BSOD, Driver IRQL / Netio.sys

Hello all,

My BSOD is showing the error message driver irql not less than equal ... I also see at the bottom it has something to do with netio.sys and is being triggered by uTorrent running for varying times. This just started happening a few weeks ago, not sure what has changed since then. I uninstalled AVG and installed MSE. I also have (always had) spybot S&D running. I'm on windows 7 64bit.


My System SpecsSystem Spec
.
21 Oct 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Hi,

Daemon Tools is known to cause blue screens, please uninstall it.
Code:
Start Menu\Programs\DAEMON Tools Lite	Public:Start Menu\Programs\DAEMON Tools Lite	Public
You need to update your graphic card drivers to their latest.
Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall all the ATI related stuff, reboot whenever asked to. Remove driver remnants using Driver Sweeper.

Code:
3: kd> lmvm atikmdag
start             end                 module name
fffff880`074b1000 fffff880`07ed2000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Sat Jul 28 07:48:09 2012 (501344D9)
    CheckSum:         009DA146
    ImageSize:        00A21000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Also get the latest drivers for your Broadcom 802.11 Network Adapter wireless driver. (If those are the latest and need to be reinstalled, first delete the drivers using Driver Sweeper then reinstall.

Code:
3: kd> lmvm bcmwlhigh664
start             end                 module name
fffff880`0cc72000 fffff880`0cda9000   bcmwlhigh664 T (no symbols)           
    Loaded symbol image file: bcmwlhigh664.sys
    Image path: \SystemRoot\system32\DRIVERS\bcmwlhigh664.sys
    Image name: bcmwlhigh664.sys
    Timestamp:        Tue Apr 19 13:13:08 2011 (4DAD3604)
    CheckSum:         00137E7A
    ImageSize:        00137000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Keep us posted
My System SpecsSystem Spec
22 Oct 2012   #3
chopstxnrice

Windows 7
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Hi,

Daemon Tools is known to cause blue screens, please uninstall it.
Code:
Start Menu\Programs\DAEMON Tools Lite    Public:Start Menu\Programs\DAEMON Tools Lite    Public
You need to update your graphic card drivers to their latest.
Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall all the ATI related stuff, reboot whenever asked to. Remove driver remnants using Driver Sweeper.

Code:
3: kd> lmvm atikmdag
start             end                 module name
fffff880`074b1000 fffff880`07ed2000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Sat Jul 28 07:48:09 2012 (501344D9)
    CheckSum:         009DA146
    ImageSize:        00A21000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Also get the latest drivers for your Broadcom 802.11 Network Adapter wireless driver. (If those are the latest and need to be reinstalled, first delete the drivers using Driver Sweeper then reinstall.

Code:
3: kd> lmvm bcmwlhigh664
start             end                 module name
fffff880`0cc72000 fffff880`0cda9000   bcmwlhigh664 T (no symbols)           
    Loaded symbol image file: bcmwlhigh664.sys
    Image path: \SystemRoot\system32\DRIVERS\bcmwlhigh664.sys
    Image name: bcmwlhigh664.sys
    Timestamp:        Tue Apr 19 13:13:08 2011 (4DAD3604)
    CheckSum:         00137E7A
    ImageSize:        00137000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Keep us posted
Thanks for your help I have reinstalled newest video card drivers from ATI, cleaned using driver sweeper uninstalled daemon tools I can not find broadcom network adapter driver anywhere - I don't see anything "broadcom" in device manager, or in driver sweeper either. The only things I see in device manager under network are Realtek PCIe GBE Family Controller, a Netgear wireless usb adapter I just installed today, and a Cisco VPN. I don't see anything on broadcom's website either - where is this driver?
My System SpecsSystem Spec
.

22 Oct 2012   #4
chopstxnrice

Windows 7
 
 

Update: Just got a new/different BSOD, message: system service exception
My System SpecsSystem Spec
22 Oct 2012   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Looks like the same Netio.sys to me. Upload the newest dumps only.

Edit: That may be caused due to your graphic card drivers. Update to the latest and keep us posted
My System SpecsSystem Spec
22 Oct 2012   #6
chopstxnrice

Windows 7
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Looks like the same Netio.sys to me. Upload the newest dumps only.

Edit: That may be caused due to your graphic card drivers. Update to the latest and keep us posted
Upgraded to latest drivers on ati.com and still same netio.sys bsod, but only when utorrent is running. Haven't been able to find the broadcom drivers anywhere, and don't see any "broadcom" in device manager. On another note: How do I select only the newest dumps?
My System SpecsSystem Spec
23 Oct 2012   #7
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Reinstall a fresh copy of utorrent. Use Revo Uninstallers advanced mode for uninstallation.
You should also consider a Clean Install Windows 7 I think it should eliminate the issues you're having right now.
My System SpecsSystem Spec
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