Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD at starup and when playing games!

22 Oct 2012   #1
Liuxiaofei

Windows 7 Professional 64bit SP1
 
 
BSOD at starup and when playing games!

Hi all, BSOD appeared on my laptop many times in recent days. 1 time at startup and seem around 1 minute when playing Age of Empires I. I have re-installed Windows, check hardware in laptop store where I bought this laptop but nothing changed, BSOD still appear when playing game. It seem caused by VGA driver. I have downloaded and installed lastest driver from AMD's site, graphics driver from Dell's site but BSOD still not be fixed. I notice that BSOD always appeared when playing Age of Empires I for 1 minute, with CS 1.9, only one time after about an hour. I have checked with EasyDriver but there were not missing or out-of-date drivers. These are .dmp files: Attachment 237897

My laptop is Dell Precision M4600, its VGA is ATI FirePro M5950, 4GB of RAM. Help me to fix it. Thanks all of you so much!!!


My System SpecsSystem Spec
.
22 Oct 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello Liuxi.

The crashes are cauded bu ATI Dispaly driver. Update it.
Code:
fffff880`09eb0998  fffff880`05fb3bcaUnable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
 atikmdag+0x116bca
Also,
Code:
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 101, {31, 0, fffff88003570180, 2}

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------
Follow STOP 0x101: CLOCK_WATCHDOG_TIMEOUT troubleshtg.

Let us know the situation.
My System SpecsSystem Spec
22 Oct 2012   #3
Liuxiaofei

Windows 7 Professional 64bit SP1
 
 

Thanks Arc, I have downloaded lastest version of VGA's driver on AMD's site but Install Manager showed that all component were up to date.

Attachment 237980

But when I check system information with Speccy, AIDA64, dxdiag, the VGA's name of my laptop is AMD Radeon HD 6700M Seris although in BIOS, its name still be ATI FirePro M5950.

Attachment 237981

I don't know what's my correct driver for me now and where do I can download it. Dell's site and AMD's site, I have tried both of them.
My System SpecsSystem Spec
.

23 Oct 2012   #4
Liuxiaofei

Windows 7 Professional 64bit SP1
 
 

Update: I have used SF Diagnostic Tool and this is the zipped file: Attachment 238028

Help me! Thanks!
My System SpecsSystem Spec
23 Oct 2012   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You may uninstall the existing display driver first using |MG| Driver Fusion (Driver Sweeper) 1.2.0 Download, then install the driver downloaded from AMD Graphics Drivers & Software.

Have you followed STOP 0x101: CLOCK_WATCHDOG_TIMEOUT troubleshtg. ?
My System SpecsSystem Spec
23 Oct 2012   #6
Liuxiaofei

Windows 7 Professional 64bit SP1
 
 

Quote   Quote: Originally Posted by Arc View Post
You may uninstall the existing display driver first using |MG| Driver Fusion (Driver Sweeper) 1.2.0 Download, then install the driver downloaded from AMD Graphics Drivers & Software.

Have you followed STOP 0x101: CLOCK_WATCHDOG_TIMEOUT troubleshtg. ?
I have tried, after uninstall display driver, the screen became black, i have install new driver after along time in black desktop. But BSOD still appear when playing AOE 1. I think the problem is AOE 1. The Windows Experience Index for my VGA is high, 7.0/7.9, I don't think wrong driver can make a high score like that. I have checked it with FurMark, PerformanceTest, all thing good. AOE 1 may be the reason, I cannot name citizens and troops before install VGA driver, but after installing it, I can.
My System SpecsSystem Spec
23 Oct 2012   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

I am not saying that the driver is wrong, I wanted to make it sure hat it is installed properly.

Is the desktop still black, after installing the display driver again?

And are you sure that it is not crashing other than the particular game?
Try it: Video Card - Stress Test with Furmark
My System SpecsSystem Spec
23 Oct 2012   #8
Liuxiaofei

Windows 7 Professional 64bit SP1
 
 

Quote   Quote: Originally Posted by Arc View Post
I am not saying that the driver is wrong, I wanted to make it sure hat it is installed properly.

Is the desktop still black, after installing the display driver again?

And are you sure that it is not crashing other than the particular game?
Try it: Video Card - Stress Test with Furmark
I have tried FurMark and Performance Test, even FurMark ran with no problem for 4 hours. Desktop now back to good state. I think FirePro series only use for graphics design, I may need to buy one more laptop with VGA is NVIDIA Geforce or AMD Radeon or stop playing Age of Empires 1.
My System SpecsSystem Spec
23 Oct 2012   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

For the time being, opt for the option two.

If you want to get a gaming rig, go for a desktop.
My System SpecsSystem Spec
23 Oct 2012   #10
Liuxiaofei

Windows 7 Professional 64bit SP1
 
 

Quote   Quote: Originally Posted by Arc View Post
For the time being, opt for the option two.

If you want to get a gaming rig, go for a desktop.
Yes. Thanks Arc. Close thread.
My System SpecsSystem Spec
Reply

 BSOD at starup and when playing games!




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD playing some games/recently playing FIFA World
The title speaks for itself, i have dump files listed below, and i would really like to fix this problem. Thank you in advance.
BSOD Help and Support
BSOD When playing games and playing flash player.
Hello guys. So here is my issue i dont really know how to specific it further then this still hope it will help. I have been getting BSOD for a while now and it's getting to the point i cant do a single thing on the computer. I did the config for dumps and so on and ended up with this RAR file...
BSOD Help and Support
BSOD whilst playing various games. Also happens when not playing games
Hello all, I've been having a few problems with my laptop since I bought it. The problem mainly occurs when I'm playing a game (usually xcom: enemy unknown or deus ex HR at the moment) but has occurred when I'm browsing the internet (albeit far less often). The BSODs appear to be random but I'm...
BSOD Help and Support
BSOD downloading games/playing games/using internet 0x00000007F
I just updated and rebuilt my PC and have reinstalled Win 7 64 bit and am constantly getting a BSOD while using the PC. Specifically while downloading/installing/playing games. I have also had the error occur just while surfing the internet. From the program Blue Screen Viewer it seems to...
BSOD Help and Support
BSOD randomly after playing games or playing movies )
Hi Guys, I have issues with my desktop. I randomly get the bsod (kernel data inpage error). I thought it started after I installes the new ATI drivers. So I tried older drivers but without any result. After that I thought it was an issues with Win 7 64bit. So I installed 32bit. But still I get...
BSOD Help and Support
BSOD Playing various games, closing games, no overheating.
Hello, first time poster looking for help as I can't diagnose my issue after trying numerous things. Currently when I play a game the BSOD happens randomly, I can go a whole day without it, or it can happen frequently. It happens the most when I close or exit a game, then it'll kick to a blue...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:52.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App