ntoskrnl.exe BSOD error 0x0000003b when gaming

Kegdas · 22 Oct 2012

Hello, I have been having this BSOD for about half a year now and I don't know why it is happening. It always happens when I'm gaming, not any other time, it recently happened during Deus Ex and before that a varied amount of times with games like Jagged Alliance 2 and Dark Messiah.

The good thing is that it doesn't happen often, but it definitely is getting annoying.

The thing that frightens me is that it may be a problem with my hardware, as I had reformatted my hard drive about three months ago and even after the reformat I still get BSODs. Now the truly puzzling thing about this is before the reformat, my BSODs, while still being caused by ntoskrnl.exe, were usually 0x24 NTFS_FILE_SYSTEM errors while now they are all 0x0000003b SYSTEM_SERVICE_EXCEPTION errors.

My processor is overclocked to 4.0ghz but it's stable and runs cool, and I don't think it would cause that type of error. My RAM is on default everything, stock voltage, 1600mhz, and manufacturer recommended timings. This BSOD has happened to me while and without my video card being overclocked (which is also stable -- to my knowledge) so this further confuses me on why this would happened.

I really don't understand, I don't see how it could be the software since I've been having BSODs before and after a total reformat. And I don't particularly like the idea of RMAing a component and being without a computer for 2-4 weeks.

Any help is appreciated.

koolkat77 · 23 Oct 2012

Welcome

ntkrnlmp.exe is not the true cause of your crash.

What antivirus are you using?

Please refrain from using 3rd party defrag programs.

Code:

Start Menu\Programs\Ableton\Live 8.2.2	Public:Start Menu\Programs\Ableton\Live 8.2.2	Public
Start Menu\Programs\Auslogics	Public:Start Menu\Programs\Auslogics	Public
Start Menu\Programs\Auslogics\Disk Defrag	Public:Start Menu\Programs\Auslogics\Disk Defrag	Public

Uninstall using revo uninstaller, use the inbuilt defrag program of windows 7.

You should get the latest version of your graphic card drivers installed.

Code:

Driver	c:\windows\system32\drivers\atikmpag.sys (8.14.1.6268, 360.00 KB (368,640 bytes), 7/27/2012 9:14 PM)

Click on the Start

► Control Panel ► Programs ► Uninstall a program ► Uninstall the ATI related stuff. Delete remnants of its driver using Driver Sweeper

Code:

STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes:  System service, Device driver, graphics driver, ?memory
BugCheck 3B, {c000001d, fffff80002ecc3d6, fffff8800ab559b0, 0}
Probably caused by : ntkrnlmp.exe ( nt!ExpReleaseResourceForThreadLite+46 )

For bug check 24,

Code:

STOP 0x00000024: NTFS_FILE_SYSTEM 
Usual causes:  Disk corruption, insufficient physical memory, Device driver, Indexing, Resident antivirus, backup, defrag programs, Disk/Drive failing/failure

Run Disk Check on your hard disk for file system errors and bad sectors on it:

Disk Check

Keep us posted