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Windows 7: BSOD and Freeze at random accounts.

23 Nov 2012   #21
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Upload a screenshot of your hard disk using crystal disk info and Summary tab using Speccy:Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

Quote:
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
Errors are sometimes found after 8 passes.
Do this test overnight, before going to bed.


My System SpecsSystem Spec
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25 Nov 2012   #22
Animate

MS Windows 7 Home Premium 64-bit SP1
 
 

Sorry again, been busy with church activities and thesis work. Here are the screenshots from Speccy and CrystalDisk.

I have downloaded the MemTest86+ and will run the test tonight before I sleep. Hope everything goes well.
My System SpecsSystem Spec
25 Nov 2012   #23
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Looks good.

Let us know the results from memtest. Good luck.
My System SpecsSystem Spec
.

27 Nov 2012   #24
Animate

MS Windows 7 Home Premium 64-bit SP1
 
 

After a grueling 30hrs and 29mins to test 32G of RAM, the Memtest is finally over. Although I followed the link's instruction to do 7 passes, and too late to realize that you instructed to do 8 passes (I was at 7 passes, 60% going to 8 passes) Zzzzz. Anyway, no errors found during the Memtest.
My System SpecsSystem Spec
27 Nov 2012   #25
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Driver Verifier

Use verifier for 36 hours. Then send us the BSOD reports

Driver Verifier
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because [/B][B]Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable
My System SpecsSystem Spec
27 Nov 2012   #26
Animate

MS Windows 7 Home Premium 64-bit SP1
 
 

The 36 hour period, should I leave the computer open or I use it within the 36 hour span?
My System SpecsSystem Spec
27 Nov 2012   #27
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Quote:
leave the computer open. use it within the 36 hour span
Both if possible.

What else did you try from the 124 link?
My System SpecsSystem Spec
27 Nov 2012   #28
Animate

MS Windows 7 Home Premium 64-bit SP1
 
 

I skipped step 2 because I have a CPU cooler and my videocard has 2 fans to cool itself (Gainward GTX 680). Step 3, all my drivers are up to date, except for the videocard driver that I have to roll back, thanks to Arc for the assistance. Step 4, I can't really tell if my BIOS is updated since the shop where I assembled my PC installed it. Step 5, my Windows is up to date, installed recommended and important updates. Step 6, just did that. Step 7, I don't really understand the "vanilla" installation, but I'd like to skip that since I don't want to do re-install again.

I clean my CPU once a month by using a can of compressed air, and I make sure all the connections and hardwares are seated properly in its place before using it again.
My System SpecsSystem Spec
27 Nov 2012   #29
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

IMO, you should do the clean install once.

what about:
Quote:
9) If all else fails, start removing items of hardware one-by-one in the hope that the culprit is something non-essential which can be removed. Obviously, this type of testing is a lot easier if you've got access to equivalent components in order to perform swaps.
My System SpecsSystem Spec
27 Nov 2012   #30
Animate

MS Windows 7 Home Premium 64-bit SP1
 
 

I haven't tried that since I just bought and assembled it months ago (July). I already surrendered my PC to the store the first week of November and they have fixed some of the BSOD, they reseated the RAM sticks in the motherboard.
My System SpecsSystem Spec
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 BSOD and Freeze at random accounts.




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