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Windows 7: BSOD random times, possible during CPU/GPU heat up?

22 Oct 2012   #1
jle7385

Windows 7 Professional (64bit)
 
 
BSOD random times, possible during CPU/GPU heat up?

*Updated*

I have attached the sevenforums diagnostic file along with the other files the crash report gave me.

Let me give you the rundown first:

1st Shutdown:

1. Installed Win 7 Prof 64 bit on freshly formatted hard drive
2. Installed Drivers from motherboard cd (Biostar T5XE CFX-SLI)
3. Ran Windows update for awhile, restarted a few times, installed other programs
4. While browsing the net the pc shutdown and gave me a prompt upon startup with a "problem event name: bluescreen"

It also gave me the locations of a dump and a system file which I have included in the Shutdown #1 file.

2nd Shutdown:

1. After reviewing the error and searching the web I had read that it could be a possible heat issue, which didn't make sense as the first time I was just browsing the web. Idle the CPU is 30c and the GPU (SLI) is 40c for each card.
2. I downloaded the Unigine Heaven benchmark and ran it
3. PC shutdown in the middle of the benchmark and gave me different results in the post shutdown message. Files are in the Shutdown #2 file.

I used arctic silver on the cpu and on the gpu's. Everything is connected tightly and the only other thing installed is a wireless pci card which should have no problem. I used to use the exact same components on a gigabyte board (p55-usb3). The only reason I installed the Biostar Motherboard was to install another GTX 470 and run SLI. Everything seems normal as far as temps, the pc isn't slow, etc...I just decided to turn it off to avoid any possible damage and take the files I grabbed and post on a forum. This seemed like a good place to start. The sf diagnostic file is also attached. Thanks. (I labeled the shutdowns #1 and #2 just to make it easier...in total this happened 2 or 3 more times during senarios relating to shutdown #1.)

I appreciate the help.


My System SpecsSystem Spec
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23 Oct 2012   #2
jle7385

Windows 7 Professional (64bit)
 
 

bump, attached sf file.
My System SpecsSystem Spec
23 Oct 2012   #3
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Welcome aboard.

The First shutdown is due to CLOCK_WATCHDOG_TIMEOUT (101), for which you need to follow
STOP 0x101: CLOCK_WATCHDOG_TIMEOUT troubleshtg.

The second shutdown is due to VIDEO_TDR_FAILURE (116), for which you need to follow
STOP 0x116: VIDEO_TDR_ERROR troubleshooting.

Sa you have the latest display driver installed, the case is somehow common in both of those...
Let us know the results.
My System SpecsSystem Spec
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30 Oct 2012   #4
jle7385

Windows 7 Professional (64bit)
 
 

Ok. Sorry for the time it took for me to post back... Swing shift.. 3 kids.. Etc.

It appears that the first bsod, the watchdog one is gone. I updated all the drivers, and even tried upgrading to windows 8 and am no longer receiving that error.

As far as the bccode 116 I am still consistently getting it while benchmarking, and running the wei, or gaming. I followed the guide listed in the previous reply to no avail. Each card by itself wasn't even going past 78c with the burn in test on furmark. I am only getting this error when both cards are in sli. A friend put the cards in his pc and they ran fine. However, he had been using a different sli bridge due to the placement of his pci xpress slots. That's the only thing that I can think of that may be bad. Do you guys think this could be a sli bridge issue? Or possible a issue with the 2nd slot on my motherboard? I don't know! Lol, I'm getting very frustrated here. I know that heat and drivers shouldn't be the issue anymore. Let me know your thoughts
My System SpecsSystem Spec
30 Oct 2012   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

jle7385, it is such a situation that you are to decide it yourself.

Do some trial and error, different permutation and combination ... you will come to know which hardware part or something else is causing the problem.

BTW, have you cleaned inside the computer, and updated the display driver already? I hope so.
My System SpecsSystem Spec
30 Oct 2012   #6
jle7385

Windows 7 Professional (64bit)
 
 

Yes, the computer is clean. I took everything out to put in the sli compatible motherboard as well as took the video cards apart to apply new thermal paste. Everything has lots of airflow and is free from dust and all the temps are normal. I have also used the latest Nvidia drivers. How will I know what to do by trial and error? All my components are showing up in the device manager, and system properties and have been used on a different board. I guess I'm not sure what you mean by it is for me to decide? I was only asking if anyone has ever had this be a problem caused by a sli bridge or if it would be possible. I look forward to your reply.
My System SpecsSystem Spec
30 Oct 2012   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by jle7385 View Post
I was only asking if anyone has ever had this be a problem caused by a sli bridge or if it would be possible. I look forward to your reply.
Most possible. It may happen.

But, sitting at a remote place, I cannot confirm it. If the card works good in your friends computer but acts otherwise in your computer, then it is not the fault of the card itself. So you may infer it.

Before being sure, check it one more time if possible.
My System SpecsSystem Spec
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 BSOD random times, possible during CPU/GPU heat up?




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