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Windows 7: BSOD whenever laptop is bumped, error 0x0000000A

22 Oct 2012   #1
bam191

Windows 7 Home Premium 64-bit
 
 
BSOD whenever laptop is bumped, error 0x0000000A

I've been having this rather odd problem for several months, and I'm just starting to get annoyed at it.
Whenever my laptop gets bumped, or the surface its sitting on gets bumped hard, I get a BSOD with the error IRQL_NOT_LESS_OR_EQUAL (occasionally the error is BAD_POOL_CALLER instead, but only maybe 5% of the time).
The stop code is 0x0000000A (0x0000000000000B70, 0x0000000000000002, 0x0000000000000001, 0xFFFF800036E1215).

I asked some computer guys who are friends of mine if they have any idea what might be causing the problem, and the most popular suggestion was that perhaps my RAM or video card was loose. We opened up the laptop and found that everything was sitting firmly in its socket, and there weren't any loose components or possible shorts.

We're stumped, anyone have any what the problem might be?

I'm running Windows 7 Home Premium 64-bit, Intel Core i7 2.66GHz, 4 GB RAM, ATI Mobility Radeon HD 4870.


My System SpecsSystem Spec
.
23 Oct 2012   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Welcome
An initial analaysis points to a driver.
Go to the intel site and update your drivers. They survey your computer and give you all the Intel drivers that need to be udpated. The specific driver is
Productname:Intel Matrix Storage Manager driver Description:Intel Matrix Storage Manager driver Company:Intel Corporation
The computer may,also, have other problems as bumping would not cause a BSOD with driver problem, unless it is indicitive of a loose card
My System SpecsSystem Spec
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 BSOD whenever laptop is bumped, error 0x0000000A




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