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Windows 7: Asus X53TK random shutdown no BSOD or errors

23 Oct 2012   #1
Mikkoz

Windows 7 Home Premium 64bit
 
 
Asus X53TK random shutdown no BSOD or errors

Hello. I bought this laptop in June, and it's been randomly shutting down and then rebooting while doing anything.The CPU doesn't go over 75C according to All CPU Meter.
It doesnt feel very hot either.
It's running WIN7 home prem. X64.
Still has warranty for 19 months.
I only ONCE have got BSOD it said DRIVER_POWER_STATE_FAILURE.
ANY HELP is appreciated :>
Imma go sleep, answer replies in 15 hours kthxbye


My System SpecsSystem Spec
.
24 Oct 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome

75C does sound high. What do you mean by while doing "anything"
__________________
  1. Click on User CP on the top right of this page
  2. Click on Edit System Spec
  3. Fill in your computer specs
__________________

Uploading the dumps you got will be helpful somehow.
http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
24 Oct 2012   #3
Mikkoz

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Welcome

75C does sound high. What do you mean by while doing "anything"
__________________
  1. Click on User CP on the top right of this page
  2. Click on Edit System Spec
  3. Fill in your computer specs
__________________

Uploading the dumps you got will be helpful somehow.
http://www.sevenforums.com/crashes-d...tructions.html




Thank you, by anything i mean playing games, searching web etc.
I will post .dmp after school.
My System SpecsSystem Spec
.

24 Oct 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Okay. We'll wait.
My System SpecsSystem Spec
24 Oct 2012   #5
Mikkoz

Windows 7 Home Premium 64bit
 
 

Alright!
I made the thing with SF Diagnostics Tool, and I attached the file here...
Please tell me I don't have to send this to ASUS somewhere
My System SpecsSystem Spec
24 Oct 2012   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

There's no dump file in the attachment. Follow the tutorial below:
Dump Files - Configure Windows to Create on BSOD
From the other files I'll suggest you to uninstall the following while troubleshooting:
Code:
  1. Start Menu\Programs\avast! Free Antivirus Public:Start Menu\Programs\avast! Free Antivirus Public
  2. Start Menu\Programs\ASUS Public:Start Menu\Programs\ASUS Public
  3. Start Menu\Programs\ASUS\ASUS Splendid Utility Public:Start Menu\Programs\ASUS\ASUS Splendid Utility Public
  4. Start Menu\Programs\ASUS\ASUS WebStorage Public:Start Menu\Programs\ASUS\ASUS WebStorage Public
  5. Start Menu\Programs\ASUS\AsusVibe Public:Start Menu\Programs\ASUS\AsusVibe Public
  6. Start Menu\Programs\ASUS Utility Public:Start Menu\Programs\ASUS Utility Public
  7. Start Menu\Programs\ASUS Utility\FaceLogon Public:Start Menu\Programs\ASUS Utility\FaceLogon Public
Recommended antivirus program for Windows 7 based on stability compared to others:-
Run a full scan with both (separately) once downloaded, installed and updated.

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:Await the dump files.
My System SpecsSystem Spec
24 Oct 2012   #7
Mikkoz

Windows 7 Home Premium 64bit
 
 

Ok... I just went to harvest my crops in FarmVille 2 and then, suddenly my computer lagged, screen got red lines in it..
I took a video with my cellphone which I'll attach in this post. I guess my graphics card crashed or something.
I was able to press FN+F7 to turn my screen off and on as shown in the video. Hope this helps

EDIT
Uh oh, i cannot attach the file because it is not a supported format (.mp4)
So I'll just upload it in mediafire instead...
video-2012-10-24-16-13-49.mp4
My System SpecsSystem Spec
24 Oct 2012   #8
Mikkoz

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
There's no dump file in the attachment. Follow the tutorial below:
Dump Files - Configure Windows to Create on BSOD
From the other files I'll suggest you to uninstall the following while troubleshooting:
Code:
  1. Start Menu\Programs\avast! Free Antivirus Public:Start Menu\Programs\avast! Free Antivirus Public
  2. Start Menu\Programs\ASUS Public:Start Menu\Programs\ASUS Public
  3. Start Menu\Programs\ASUS\ASUS Splendid Utility Public:Start Menu\Programs\ASUS\ASUS Splendid Utility Public
  4. Start Menu\Programs\ASUS\ASUS WebStorage Public:Start Menu\Programs\ASUS\ASUS WebStorage Public
  5. Start Menu\Programs\ASUS\AsusVibe Public:Start Menu\Programs\ASUS\AsusVibe Public
  6. Start Menu\Programs\ASUS Utility Public:Start Menu\Programs\ASUS Utility Public
  7. Start Menu\Programs\ASUS Utility\FaceLogon Public:Start Menu\Programs\ASUS Utility\FaceLogon Public
Recommended antivirus program for Windows 7 based on stability compared to others:-
Run a full scan with both (separately) once downloaded, installed and updated.

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:Await the dump files.


Troubleshooting.. What do you mean by that?

Oh and by the way I did that SF/ScanNow sometime ago.
My System SpecsSystem Spec
24 Oct 2012   #9
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Troubleshooting the BSODS, we need to uninstall programs that are known to cause BSODS. Avast! contributes, so do the ASUS stuff I listed. Either follow the instructions given or I'll leave this thread to a friend to help you.
My System SpecsSystem Spec
24 Oct 2012   #10
Mikkoz

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Troubleshooting the BSODS, we need to uninstall programs that are known to cause BSODS. Avast! contributes, so do the ASUS stuff I listed. Either follow the instructions given or I'll leave this thread to a friend to help you.
Oh okay now I understand I'll try that. Already installed Security Essentials.
My System SpecsSystem Spec
Reply

 Asus X53TK random shutdown no BSOD or errors




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