BSOD, many error messages dont know where to start


  1. Posts : 2
    windows 7 home premium x64
       #1

    BSOD, many error messages dont know where to start


    i had a problem about 4 months ago where my PC randomly BSOD but i didn't know how to fix it and i seemed to stop but a couple on months later it started again, once again it seemed to stop until the other day where it has now BSOD 6-7 times in two days with multiple reasons as the cause and i don't really have to first clue how to start finding a solution so any help is much appreciated.
    i have included an attachment containing the minidump files etc.

    Once again thanks
    xJRPx
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome

    2 blue screens were caused by old realtek drivers and old AMD storage drivers.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {ffffffffffffffff, 2, 1, fffff88003ac3314}
    
    Unable to load image \SystemRoot\system32\DRIVERS\Rt64win7.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for Rt64win7.sys
    *** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
    Probably caused by : Rt64win7.sys ( Rt64win7+16314 )
    
    Followup: MachineOwner
    ---------
    
    1: kd> lmvm Rt64win7
    start             end                 module name
    fffff880`03aad000 fffff880`03b04000   Rt64win7 T (no symbols)           
        Loaded symbol image file: Rt64win7.sys
        Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
        Image name: Rt64win7.sys
        Timestamp:       Thu Mar 04 19:42:52 2010 (4B8FB8DC)
        CheckSum:         000611C5
        ImageSize:        00057000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Get the latest drivers for Realtek installed. First uninstall from control panel then delete remnants of older drivers using Driver Sweeper

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1E, {ffffffffc0000005, fffff88002776b60, 0, 0}
    
    Unable to load image \SystemRoot\system32\DRIVERS\amdxata.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for amdxata.sys
    *** ERROR: Module load completed but symbols could not be loaded for amdxata.sys
    Probably caused by : amdxata.sys ( amdxata+1680 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> lmvm amdxata
    start             end                 module name
    fffff880`01073000 fffff880`0107e000   amdxata  T (no symbols)           
        Loaded symbol image file: amdxata.sys
        Image path: \SystemRoot\system32\DRIVERS\amdxata.sys
        Image name: amdxata.sys
        Timestamp:        Thu Oct 08 02:13:10 2009 (4ACCF656)
        CheckSum:         00007A58
        ImageSize:        0000B000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    I would not install the latest drivers for AMD storage controller driver - (usually from the Windows 7 DVD, and I guess they are usually unwanted.) remove them using driver sweeper or update them if you want to. (Look in google for a way to uninstall them)

    Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:



    Run Disk Check on your hard disk for file system errors and bad sectors on it:



    Keep us posted
      My Computer


  3. Posts : 2
    windows 7 home premium x64
    Thread Starter
       #3

    just a quick update, ive uninstalled and deleted realtak driver and then installed new version and run both of the scans linked but i am a bit lost with the amd control driver, i dont really know where i can find it, the only one i can find is an amd sata driver which i dont want to delete without knowing the result first also i have another problem not sure if its related to my BSOD problem or not but sometimes when i turn on my pc it all lights up and the fans come on but nothing is displayed on the screen and it doesnt quite down and boot up. the only solution i have found so far is to turn off the pc remove and re-insert the ram and turn back on and this seem to make it work but not sure what causes it in the first place

    once again thanks for your previous advice
    xJRPx
      My Computer


  4. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #4

    Go to Control Panel\All Control Panel Items\Device manager. Expand the Processors line, double click the processor name, in the driver tab click on Update Drivers, Search automatically to see if that will find a new driver. It may not since you have a dated system.
    The symptoms you describe sound like a bad CPU, I've had one before.
    Some hardware tests to run.

    Graphics card:
    https://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html#post866972


    Hard drive(s):
    Pick one for your HDD brand or use Seatools.
    7 Free Hard Drive Testing Software Tools


    RAM (memory):
    This will require memtest on a bootable CD or USB stick.
    RAM - Test with Memtest86+
      My Computer


 

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