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Windows 7: BSOD when I put in a blank CDR

24 Oct 2012   #1
danshaw

Windows 7 Pro 32bit
 
 
BSOD when I put in a blank CDR

For some time I have had a problem with CD-R's

Almost every time I put a CDR into my drive the whole computer freezes....no mouse pointer.....I can not CONTROL-ALT-DELETE

Occasionally I get a blue screen instead of the freeze where I get a IRQL_NOT_LESS_OR_EQUAL message (it happens so rarely I am unable to give any numbers)

Usually after this crash and reboot I will be able to burn a CD successfully, but I have to try a fresh CDR, the crash seems to render the first CDR unusable.

Commercial CDs/DVDs are fine, as are "burnt" CDs from other people.
I have tried cheap CDRs, and expensive ones as a test with the same result.

I have uploaded a zip of the Sysinfo, and the minidumps here (after the last blue screen I got):
http://www.viewproject.co.uk/dump.zip

Thanks a lot in advance
Dan


My System SpecsSystem Spec
.
24 Oct 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome

Please free up your start up first:
The latest dump dated 19-10 -12 shows that it was caused by AVG antivirus.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {c350, 2, 0, 82e87f95}

Probably caused by : avgidsfilterx.sys ( avgidsfilterx+1c79 )

Followup: MachineOwner
---------
Please uninstall it and all its components using its uninstaller.
Recommended antivirus program for Windows 7 based on stability compared to others:-
Run a full scan with both (separately) once downloaded, installed and updated.

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
Run Disk Check on your hard disk for file system errors and bad sectors on it:
Download System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [September 2012] from Official Microsoft Download Center and Learn how to install Windows 7 Service Pack 1 (SP1)

Keep us posted
My System SpecsSystem Spec
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 BSOD when I put in a blank CDR




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