BSOD randomly doing anything, Errors 0x1000007e, 0x00000050

Brandan · Oct 24, 2012

OS is windows 7 64

I have gotten these errors while browsing reddit once. I have also received them while mostly playing video games, like WoW or Planetside 2.

Bluescreenview says caused by athurx.sys, I updated my network adapter and still got bsod.

Thank you.

koolkat77 · Oct 24, 2012

Welcome

What antivirus are you using?

You need to install the latest drivers for your graphic card.

Code:

fffff880`0219b7d8  fffff880`048e6b56Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
 atikmdag+0x4db56
===========================================================================================================
1: kd> lmvm atikmdag
start             end                 module name
fffff880`04899000 fffff880`051cd000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: [COLOR="red"]atikmdag.sys[/COLOR]
    Timestamp:        [COLOR="Red"]Wed Apr 20 07:53:29 2011[/COLOR] (4DAE3C99)
    CheckSum:         008E91DD
    ImageSize:        00934000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Uninstall via control panel first:

Click on the Start

rb: ► Control Panel ► Programs ► Uninstall a program ► Uninstall all the ATI related stuff.

Delete remnants of its drivers using Driver Sweeper

Update to the latest from device manager OR get them from the manufacturers website OR from a reliable source like filehippo.com (avoid CCC - Catalyst Control Center during installation)

Keep us posted

Brandan · Oct 24, 2012

I uninstalled, rebooted ect.., went to device manager, and it said roughly "Device is already updated to newest driver". Though that can't be true, so went to developer website, and the only download link for Radeon hd 6950 was the CCC, installed that after searching google and the only link was for CCC again.

Installed now, so I'll inform you if I get another bsod

koolkat77 · Oct 24, 2012

Thanks. Do let us know what antivirus you're using. You shouldn't be keeping the computer without an antivirus.

Brandan · Oct 24, 2012

Oh sorry, I am not currently with one because the components and OS are new, but I have used Avast on my last computers

Edit: Using Avast

Brandan · Oct 24, 2012

I got another BSOD playing WoW at 10:41:48 PM

attached another .zip in case needed

koolkat77 · Oct 25, 2012

Update this driver: (use the same method using driver sweeper)

Code:

0: kd> lmvm rusb3hub
start             end                 module name
fffff880`04885000 fffff880`048a2000   rusb3hub T (no symbols)           
    Loaded symbol image file: rusb3hub.sys
    Image path: \SystemRoot\system32\DRIVERS\rusb3hub.sys
    Image name: rusb3hub.sys
    Timestamp:        Mon Nov 21 13:09:32 2011 (4EC9F92C)
    CheckSum:         00024428
    ImageSize:        0001D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Source: Driver Reference Table

Uninstall Avast! it contributes in BSODs. Use free MSE (at least to test)

Recommended antivirus program for Windows 7 based on stability compared to others:-

Run a full scan with both (separately) once downloaded, installed and updated.

Brandan · Oct 25, 2012

Ran MSE, and Malwarebytes, nothing came up in either

I got another two bsod, one while restarting and one on boot up

another attachment

koolkat77 · Oct 25, 2012

They seem to be caused by the atheros stuff again.

Anyway, enable driver verifier. For continuous 36 hours and give us all the dumps you get while its enabled.

http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

Brandan · Oct 25, 2012

I tried to use it, following your instructions. I applied to all but microsoft drivers, it was freezing on boot-up. I then tried with only Atheros drivers, and it froze couple times on boot-up and couple times while I actually had a chance to use my computer.

Arc · Oct 25, 2012

Brandan said:
Would you like me to only apply that to only Atheros drivers?
because I applied to all but microsoft and my computer would freeze upon boot

Wherefrom Atheros came in the middle?

As far as I am seeing, you are advised to update Renesas Electronics Corporation USB 3.0 Hub Driver, from Device Drivers Downloads | Renesas Electronics America.

Have you done it?

Brandan · Oct 29, 2012

I have not done that, I've downloaded the file from there, and for some reason they wanted me to register to their website before I did. I don't know where in the file to install the driver update is. I honestly don't know what to download to get what I need looking at this website

Edit: Didn't look at this forum since last posting because didn't have another problem until today, posted another zip

Arc · Oct 29, 2012

This time it is Atheros AR9271 Wireless Network Adapter Driver.

Code:

[COLOR=Red]*** WARNING: Unable to verify timestamp for athurx.sys
*** ERROR: Module load completed but symbols could not be loaded for athurx.sys[/COLOR]
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff880038183bd, fffff8800ffe2728, fffff8800ffe1f80}

[COLOR=Red]Probably caused by : athurx.sys [/COLOR]( athurx+a3bd )

Followup: MachineOwner
---------

It is about a year old, there may be possible updates.

Code:

lmvm athurx
start             end                 module name
fffff880`0380e000 fffff880`039ec000   athurx   T (no symbols)           
    Loaded symbol image file: athurx.sys
    Image path: \SystemRoot\system32\DRIVERS\athurx.sys
 [COLOR=Red]   Image name: athurx.sys
    Timestamp:        Thu Oct 06 15:40:34 2011[/COLOR] (4E8D7E9A)
    CheckSum:         001E3F02
    ImageSize:        001DE000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Search for updates in ATHEROS drivers for Microsoft Windows (Atheros?????).

Brandan · Oct 29, 2012

Arc, I've done it before, newest drivers they have for the device I have is the newest I've got. I uninstalled the drivers, reinstalled. Let you know if I get anything else.

Arc · Oct 30, 2012

Hmm ... I also see the same ....

Still, an uninstallation and reinstallation may help there.

koolkat77 · Oct 30, 2012

Also, did you uninstall Avast! antivirus or did you install MSE and malware bytes along with it?
Two antiviruses on the computer will cause instability anyway.

Brandan · Oct 30, 2012

I uninstalled Avast when you told me to get MSE, ect..
Earlier today I guess something with the Adapter broke and I wasn't getting any internet with it, I had a bluescreen and upon boot-up I got an error saying "Updatetool.exe cannot be found."

So I uninstalled anything associated with the adapter and got a 50 foot Ethernet cable and just hooked it up to my modem. So hopefully this fixes it

BSOD randomly doing anything, Errors 0x1000007e, 0x00000050

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