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Windows 7: BSOD randomly from Full Screen Games or Youtube Videos.

01 Nov 2012   #11
blazeo

Windows 7 Ultimate x64
 
 
New Blue Screen Win32k

Hello, it's been a week since I last followed the tests in the previous posts and it looked like the computer would be fine from then on. Unfortunately I had now just encountered a new blue screen that from what I read on the blue screen has something to do with 'Win32k' I believe? I'll attach the dump file below, I thank you in advance for helping me with my problem once again. The crush occurred when exiting the game called 'Osu!' from full screen onto my desktop.


My System SpecsSystem Spec
.
02 Nov 2012   #12
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Code:
STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION 
Usual causes:  System service, Device driver, graphics driver, ?memory
BugCheck 3B, {c0000005, fffff9600014408a, fffff880088b9e70, 0}
Probably caused by : win32k.sys ( win32k!GdiThreadCallout+3a )
PROCESS_NAME:  osu!.exe
Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

Quote:
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
I see that you have no antivirus and let me tell you Spybot is known to slow down and corrupt the system at times. Please uninstall it and use MSE.Update and make a full scan with it
My System SpecsSystem Spec
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 BSOD randomly from Full Screen Games or Youtube Videos.




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