BSOD on windows 7 32bit startup


  1. Posts : 4
    Windows 7 Ultimate 32bit
       #1

    BSOD on windows 7 32bit startup


    hi,
    i have the problem of BSOD on my acer aspire 5920 with windows 7 32bit intalled.
    it is getting frequent, it used be on startup but now it occurs randomly. here are the details:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 7a
    BCP1: 00000020
    BCP2: C000009D
    BCP3: 865895D4
    BCP4: 00000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1



    i am also attaching the minidump files.
    thanks in advance......
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome

    Please upload your msinfo32.nfo file. To get this:
    (1) Click on the Start
    (2) Type msinfo32 into the Search programs and files box
    (3) When it opens, go to File, Save
    (4) Save as msinfo32.nfo and save in a place you will remember
    (5) Let it finish the process of gathering and saving the system info
    (6) Right click the .nfo file, click send to compressed (zipped) folder
    (7) Upload the .zip file here

    Upload a screenshot of your hard disk using crystal disk info:


    Run Disk Check on your hard disk for file system errors and bad sectors on it:

    Hard drive test both short and long with:

    Also the DOS version of:
      My Computer


  3. Posts : 4
    Windows 7 Ultimate 32bit
    Thread Starter
       #3

    msinfo32.nfo


    here is the msinfo32.nfo file. will upload the rest soon.
      My Computer


  4. Posts : 4
    Windows 7 Ultimate 32bit
    Thread Starter
       #4

    Crystal Disk Info screenshots


    here are the crystal disk info screen shot
      My Computer


  5. Posts : 15,026
    Windows 10 Home 64Bit
       #5

    It's time for a new hard drive. Your hard drive is in a very bad state as the snip of the crystal disk shows. Please back up all your important files.
      My Computer


 

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