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Windows 7: BSOD while playing any game (guild wars 2 often) bccode 116


24 Oct 2012   #1

windows 7 home premium 63bit
 
 
BSOD while playing any game (guild wars 2 often) bccode 116

I have been getting BSOD often while playing skyrim and guild wars 2. I have done everything i thought possible (driver sweeper included) and i am still getting the same BSOD. i need some ideas


My System SpecsSystem Spec
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25 Oct 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Welcome

It looks like the NVIDIA Graphics filter drivers are causing a problem. You may want to reinstall the drivers for your graphic card afresh first by uninstalling them from control panel then delete remnants of the drivers using Driver Sweeper again
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa80072f8100, fffff88004779704, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvkflt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvkflt.sys
*** ERROR: Module load completed but symbols could not be loaded for nvkflt.sys
Probably caused by : nvkflt.sys ( nvkflt+31704 )

Followup: MachineOwner
---------

7: kd> lmvm nvkflt
start             end                 module name
fffff880`04748000 fffff880`04790000   nvkflt   T (no symbols)           
    Loaded symbol image file: nvkflt.sys
    Image path: \SystemRoot\system32\DRIVERS\nvkflt.sys
    Image name: nvkflt.sys
    Timestamp:        Wed Oct 03 00:21:49 2012 (506B30BD)
    CheckSum:         0004E9FE
    ImageSize:        00048000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
For reference, go through this thread: STOP 0x116: VIDEO_TDR_ERROR troubleshooting
My System SpecsSystem Spec
25 Oct 2012   #3

windows 7 home premium 63bit
 
 

i uninstalled my drivers using driver sweeper numerous times. i even tried reinstalling different versions on my card. It does not fix the problem
My System SpecsSystem Spec
.


25 Oct 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Are the game settings enhanced? Did you check the temps while gaming?
For monitoring the heat/celsius of the system, use Speccy or HWinfo:
My System SpecsSystem Spec
25 Oct 2012   #5

windows 7 home premium 63bit
 
 

My temps fine. Does the program pchealthboost really work? i see this as one of my last options
My System SpecsSystem Spec
25 Oct 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

No, it does not work, specially it has nothing to do with Video TDR.
Can you tell us the temps? Anything over 60C is not fine.
My System SpecsSystem Spec
25 Oct 2012   #7

windows 7 home premium 63bit
 
 

The highest i saw it get was around 70. I thought about buying a cooling pad, but i really didnt think that was the cause of the blue screens. Alienware wants me to $120 dollare to repair, because they believe it is a software problem.
My System SpecsSystem Spec
25 Oct 2012   #8

windows 7 home premium 63bit
 
 

I can say that i have noticed i can play gw2 longer without a crash when i havnt played for alittle while. If i jump right back in after a crash, i get another one in about five minutes.
My System SpecsSystem Spec
25 Oct 2012   #9

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

If you think it's a software problem, the best way to eliminate that is doing a clean install. Do it and see if the blue screen problems come back. Make sure you have the latest drivers for graphics card, chipset/motherboard drivers, get them from relevant manufacturers websites. Do not install anything tweaking stuff like you mentioned above this post.

Lower the games settings, enhancing them is probably putting the GPU in stress and causing the heat.

BTW, also like to know if this is a knew system and is under its warranty. Does the motherboard have an onboard VGA slot? You'd want to connect or switch to it and see if you're getting these BSODs.
My System SpecsSystem Spec
25 Oct 2012   #10

windows 7 home premium 63bit
 
 

The system is about six months old and is under only a hardware warranty. Apparently nothing is wrong with my hardware. How do I check for the vga on motherboard?
My System SpecsSystem Spec
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 BSOD while playing any game (guild wars 2 often) bccode 116




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