Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD when using flash player, error 0x000000e1

25 Oct 2012   #11
firzen46

Windows 7 Home Premium 64 bit
 
 


OK. I see what you mean. So McAfee do tend to cause problems?
It just feels wield that all of a sudden McAfee would start to cause BSOD problems like this, at a timing that seemingly unrelated to it as well (using a particular facebook flash app)

Mmm....I'll disable McAfee on my computer for a few days and see how it goes, if it turns out that once I disable it I don't get the problems again, I'll uninstall it once and for all. Of course, whatever the result is I'll let you guys know about it.


My System SpecsSystem Spec
.
25 Oct 2012   #12
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

The problem is disabling the virus protection will not remove its system files from the computer, so it will not be of any help. For testing you may do this:

Keep MSE for a week and see if you're getting BSODs
Then install McAfee for week and see if you're getting BSODs
My System SpecsSystem Spec
25 Oct 2012   #13
firzen46

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
The problem is disabling the virus protection will not remove its system files from the computer, so it will not be of any help. For testing you may do this:

Keep MSE for a week and see if you're getting BSODs
Then install McAfee for week and see if you're getting BSODs
Hi. This morning I got the BSOD of the same type again. I got it when I had been running that facebook app for around an hour.

Code:
Problem signature:
  Problem Event Name:	BlueScreen
  OS Version:	6.1.7601.2.1.0.768.3
  Locale ID:	3076

Additional information about the problem:
  BCCode:	e1
  BCP1:	FFFFF80003780560
  BCP2:	0000000000000002
  BCP3:	FFFFFA800402B440
  BCP4:	FFFFFA800402B440
  OS Version:	6_1_7601
  Service Pack:	1_0
  Product:	768_1

Files that help describe the problem:
  C:\Windows\Minidump\102612-48563-01.dmp
  C:\Users\user\AppData\Local\Temp\WER-89653-0.sysdata.xml
I also had McAfee disabled at the time.

Latest dump files are attached.
I'll try uninstalling McAfee and see if it stops the problem.
My System SpecsSystem Spec
.

26 Oct 2012   #14
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Good decision. Let us know how it went.
My System SpecsSystem Spec
26 Oct 2012   #15
firzen46

Windows 7 Home Premium 64 bit
 
 

I'll can only start that on wednesday though cause I actually have exams before then.

By the way, is the new dumps still showing the same driver as the file responsible for the blue screen?

Oh yes, and theres another thing I didn't mention before. Before I updated the driver, I didn't actually recevied BDOS "properly". The computer froze with the screen being distorded and I have to force restart using the power button. After it restarted then Windows tells me its a blue screen. After updating my driver, the BSOD that came up was the actual "blue screen", saying that theres an error, and the computer restarts itself.

Is this any relevent?
My System SpecsSystem Spec
26 Oct 2012   #16
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

I don't understand what's so great about McAfee that you're so stubborn about uninstalling it and yes the dumps are showing the same cause. Forget that, you don't either seem to be thankful to someone whose putting in effort to help you and you keep disregarding their suggestions.

ANYWAY,

Run Windows Defender Offline:Reinstall the latest version of the flash players and the latest versions of your browsers.
My System SpecsSystem Spec
26 Oct 2012   #17
firzen46

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
I don't understand what's so great about McAfee that you're so stubborn about uninstalling it and yes the dumps are showing the same cause. Forget that, you don't either seem to be thankful to someone whose putting in effort to help you and you keep disregarding their suggestions.

ANYWAY,


Run Windows Defender Offline:Reinstall the latest version of the flash players and the latest versions of your browsers.


No no no. You are getting it wrong. The fact is I AM going to uninstall McAfee, but I can't do the tests now or anytime soon because I'll be busy for the next few days. Of course I'm thankful for the help. The comment I made before is just to make sure you guys would know that I wont be able to test on my computer before wednesday, and if I didn't update on condition of my computer it doesn't mean I just disappear. I just want to be a little more responsible.
My System SpecsSystem Spec
26 Oct 2012   #18
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

OK.
Take your time.
My System SpecsSystem Spec
31 Oct 2012   #19
firzen46

Windows 7 Home Premium 64 bit
 
 

Removing McAfee now. It's sure taking a long time...
Will test if BSOD would come up after the removal.
After looking at the reliability report generated by Windows, I think the problem could be caused by the new McAfee Security Center 2013, since the BSOD came up after the update.
My System SpecsSystem Spec
31 Oct 2012   #20
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

I see. Wonder why updates from antivirus software would cause dreadful thing like blue screen. Sounds awkward, really.
My System SpecsSystem Spec
Reply

 BSOD when using flash player, error 0x000000e1




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD error 0x000000E1, please help
My computer has recently started getting the bsod for a reason i am not sure of, and it is incredivl annoying, happening several times a day. I believe all my drivers are up to date (I went yhrough them and told windows to search automatically for updates, so i'm out of ideas). I am also getting...
BSOD Help and Support
Multiple BSOD, error 0x000000E1
I have been experiencing multiple BSOD for about 2 weeks now. It has occurred during various different times, including upon opening internet pages, after prolonged non-use, and just for the heck of it, or so it seems. I don't think I had downloaded any new drivers. I am not totally computer...
BSOD Help and Support
BSOD error 0x000000E1
I randomly get BSOD's with the error 0x00000E1 and when im playing games.
BSOD Help and Support
BSOD at various times, error 0x000000E1
Hi, and thanks for taking a look at this for me. Been having blue screens somewhat randomly for the past few days. Frequently I get a crash when all that's running is a browser and Winamp (most recent one happened as I opened Winamp), but definitely had some in games as well. I've also had a...
BSOD Help and Support
BSOD error 0x000000e1
Hi!, So I've been having ALLOT of Bsod lately and they are getting more frequent. I've already fixed one of them via this forum and that seems to be working fine. Now I would really appreciate it if I could get help with this one to Every time I watch online video's (Doesn't matter which...
BSOD Help and Support
BSOD error 0x000000e1
It happened while i was playing gta iv today, I recently had a bsod where it was saying i needed to update my arctosa driver which i did but now im received this one while playing GTA IV, appreciate all the help again like i received last time. as well on my performance monitor etc, I'm receiving...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:37.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App