Welcome aboard.
Code:
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* *
* Bugcheck Analysis *
* *
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Use !analyze -v to get detailed debugging information.
BugCheck 131, {2, 4c, 0, 0}
*** WARNING: Unable to verify timestamp for igdkmd32.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd32.sys
Probably caused by : igdkmd32.sys ( igdkmd32+85df0 )
Followup: MachineOwner
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3: kd> !analyze -v
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* *
* Bugcheck Analysis *
* *
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INVALID_EXTENDED_PROCESSOR_STATE (131)
Invalid combination of parameters was detected while saving or restoring
extended processor state.
Arguments:
Arg1: 00000002, The previously saved state is for an equal or higher level.
Arg2: 0000004c, The saved level.
Arg3: 00000000, The current level.
Arg4: 00000000
Debugging Details:
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CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x131
PROCESS_NAME: csrss.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from 82cc5821 to 82d19e98
STACK_TEXT:
9a7f1bc4 82cc5821 00000131 00000002 0000004c nt!KeBugCheckEx+0x1e
9a7f1bfc 82cc5dd5 00000003 00000000 9a7f1c38 nt!KeSaveExtendedProcessorState+0x6a
9a7f1c14 92294df0 9a7f1c38 213ffa3e 82c096ee nt!KeSaveFloatingPointState+0x14
WARNING: Stack unwind information not available. Following frames may be wrong.
9a7f1c70 92295174 85e1c000 9a7f2234 00000001 igdkmd32+0x85df0
9a7f1cf4 92221afa 85e1c000 9a7f2234 856e2000 igdkmd32+0x86174
9a7f1eec 92cbeb03 85e1c000 9a7f2234 9a7f21a8 igdkmd32+0x12afa
9a7f1f14 92cbe021 85e1c000 9a7f2234 00000000 dxgkrnl!DXGADAPTER::DdiPresent+0x46
9a7f217c 92ce0241 00000000 40003440 c0001a00 dxgkrnl!DXGCONTEXT::SubmitPresent+0x5d4
9a7f22b4 92cdf640 9a7f2314 00000080 9a7f22d4 dxgkrnl!DXGCONTEXT::PresentFromCdd+0xa10
9a7f22f8 95a04624 9a7f2314 00000000 00000009 dxgkrnl!DxgkCddPresent+0x186
9a7f29c4 95a05423 fe112cd8 00000008 00000009 cdd!CddPresentBlt+0x290
9a7f29c4 00000000 fe112cd8 00000008 00000009 cdd!PresentWorkerThread+0xadb
STACK_COMMAND: kb
FOLLOWUP_IP:
igdkmd32+85df0
92294df0 ?? ???
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: igdkmd32+85df0
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: igdkmd32
IMAGE_NAME: igdkmd32.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4d64649b
FAILURE_BUCKET_ID: 0x131_igdkmd32+85df0
BUCKET_ID: 0x131_igdkmd32+85df0
Followup: MachineOwner
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3: kd> lmvm igdkmd32
start end module name
9220f000 92c9f000 igdkmd32 T (no symbols)
Loaded symbol image file: igdkmd32.sys
Image path: \SystemRoot\system32\DRIVERS\igdkmd32.sys
Image name: igdkmd32.sys
Timestamp: Wed Feb 23 07:06:27 2011 (4D64649B)
CheckSum: 00A0E7D4
ImageSize: 00A90000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 So, the intel graphics driver is very old. Update it from
Intel Download Center and let us know the results.