BSOD during AutoCAD usage


  1. Posts : 16
    Win 7 Professional 32bit
       #1

    BSOD during AutoCAD usage


    Hello,
    Files attached.

    Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz
    Dell Inc. 06D7TR
    Default System BIOS
    4.00 GB 3.17 GB
    (1) ST500DM002-1BD142
    (1) Realtek High Definition Audio (2) High Definition Audio Device
    Intel(R) HD Graphics Family
    Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1

    BIOS Info
    Dell Inc.
    Default System BIOS
    A13
    4/2/2012

    Any help is welcome!
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Welcome aboard.
    Code:
    ......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 131, {2, 4c, 0, 0}
    
    *** WARNING: Unable to verify timestamp for igdkmd32.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd32.sys
    Probably caused by : igdkmd32.sys ( igdkmd32+85df0 )
    
    Followup: MachineOwner
    ---------
    
    3: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    INVALID_EXTENDED_PROCESSOR_STATE (131)
    Invalid combination of parameters was detected while saving or restoring
    extended processor state.
    Arguments:
    Arg1: 00000002, The previously saved state is for an equal or higher level.
    Arg2: 0000004c, The saved level.
    Arg3: 00000000, The current level.
    Arg4: 00000000
    
    Debugging Details:
    ------------------
    
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0x131
    
    PROCESS_NAME:  csrss.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from 82cc5821 to 82d19e98
    
    STACK_TEXT:  
    9a7f1bc4 82cc5821 00000131 00000002 0000004c nt!KeBugCheckEx+0x1e
    9a7f1bfc 82cc5dd5 00000003 00000000 9a7f1c38 nt!KeSaveExtendedProcessorState+0x6a
    9a7f1c14 92294df0 9a7f1c38 213ffa3e 82c096ee nt!KeSaveFloatingPointState+0x14
    WARNING: Stack unwind information not available. Following frames may be wrong.
    9a7f1c70 92295174 85e1c000 9a7f2234 00000001 igdkmd32+0x85df0
    9a7f1cf4 92221afa 85e1c000 9a7f2234 856e2000 igdkmd32+0x86174
    9a7f1eec 92cbeb03 85e1c000 9a7f2234 9a7f21a8 igdkmd32+0x12afa
    9a7f1f14 92cbe021 85e1c000 9a7f2234 00000000 dxgkrnl!DXGADAPTER::DdiPresent+0x46
    9a7f217c 92ce0241 00000000 40003440 c0001a00 dxgkrnl!DXGCONTEXT::SubmitPresent+0x5d4
    9a7f22b4 92cdf640 9a7f2314 00000080 9a7f22d4 dxgkrnl!DXGCONTEXT::PresentFromCdd+0xa10
    9a7f22f8 95a04624 9a7f2314 00000000 00000009 dxgkrnl!DxgkCddPresent+0x186
    9a7f29c4 95a05423 fe112cd8 00000008 00000009 cdd!CddPresentBlt+0x290
    9a7f29c4 00000000 fe112cd8 00000008 00000009 cdd!PresentWorkerThread+0xadb
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    igdkmd32+85df0
    92294df0 ??              ???
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  igdkmd32+85df0
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: igdkmd32
    
    IMAGE_NAME:  igdkmd32.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4d64649b
    
    FAILURE_BUCKET_ID:  0x131_igdkmd32+85df0
    
    BUCKET_ID:  0x131_igdkmd32+85df0
    
    Followup: MachineOwner
    ---------
    
    3: kd> lmvm igdkmd32
    start    end        module name
    9220f000 92c9f000   igdkmd32 T (no symbols)           
        Loaded symbol image file: igdkmd32.sys
        Image path: \SystemRoot\system32\DRIVERS\igdkmd32.sys
        Image name: igdkmd32.sys
        Timestamp:        Wed Feb 23 07:06:27 2011 (4D64649B)
        CheckSum:         00A0E7D4
        ImageSize:        00A90000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    So, the intel graphics driver is very old. Update it from Intel Download Center and let us know the results.
      My Computer


  3. Posts : 16
    Win 7 Professional 32bit
    Thread Starter
       #3

    Thank you, no more BSODs
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Good news. You are welcome :)
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 15:55.
Find Us