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Windows 7: BSOD playing Guild Wars 2

26 Oct 2012   #1
Mercier79

Windows 7 pro
 
 
BSOD playing Guild Wars 2

Hello, to make this quick, I use to play games and i remember having some crash problems from time to time on windows XP....But i played Diablo 3 on XP without any major problem.

Couple of days ago, I installed a genuine version of Win7 Pro and everything seemed fine.
I got Guild Wars 2 last day and i'm having some major problems when playing....

At first, the game seems to play well, and with a couple of hours of play I get problem displaying GW2 3d images (can see menu, but not the 3d), crashing, freezing with a lot of colored lines in screen and then bsod.

I have a part of dump file :

Quote:
Debugging Details:
------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

BUGCHECK_STR: 0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: Gw2.exe

CURRENT_IRQL: 1f

STACK_TEXT:
8ef088cc 83415fcd 00000124 00000000 86e8301c nt!KeBugCheckEx+0x1e
8ef08908 8350fa6c 878a7859 86e8301c 834b5a50 hal!HalBugCheckSystem+0xab
8ef08938 8341627f 878a2b20 83423e40 00000000 nt!WheaReportHwError+0x230
8ef08a4c 83416371 878a2b20 878a2b70 00000000 hal!HalpMcaReportError+0x3b
8ef08a70 834165dd 00000000 878a2b70 8ef08b90 hal!HalpMceHandler+0x8b
8ef08a80 8340c5f5 00000000 00000000 00000000 hal!HalpHandleMachineCheck+0x3b
8ef08b90 83409261 00000000 8ef03750 00000000 hal!HalpMcaExceptionHandler+0x87
8ef08b90 00000000 00000000 8ef03750 00000000 hal!HalpMcaExceptionHandlerWrapper+0x89


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME: AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_CACHE

BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_CACHE

Followup: MachineOwner
---------
Now , i have no idea .... I have :

1- Fresh windows...
2- Tried and Reinstalled several version of display drivers.
3- Tried overclocking, and not the Videocard.

Now, i'm not sure if it's a videocard problem, or the cpu or the mobo ?
Can someone help me please.

I have included CPUZ for my computer infos:




My System SpecsSystem Spec
.

26 Oct 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Stop 0x124 - what it means and what to try

Follow the guide, step by step.
My System SpecsSystem Spec
26 Oct 2012   #3
Mercier79

Windows 7 pro
 
 

I have used the SF Diag tool. Here's the zip.

By the way , i have tried the game (guild wars 2) with 2 different video cards....
Same problem, crashes everytime.

Radeon HD 5700
Geforce 8800 GT
My System SpecsSystem Spec
.


26 Oct 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Possible, if it is a heating issue, or dust, or any other hardware parts are corrupt.

Follow the link I have given you earlier .... Stop 0x124 - what it means and what to try
My System SpecsSystem Spec
26 Oct 2012   #5
w1dpc

windows 7 x64 pro sp1
 
 

you need to put your computer specs up. your power supply could be failing under the heavy load
My System SpecsSystem Spec
26 Oct 2012   #6
Mercier79

Windows 7 pro
 
 

Not a power supply problem... It's a powerfull supply and it's brand new.
My System SpecsSystem Spec
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 BSOD playing Guild Wars 2




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