BSOD playing Guild Wars 2

Mercier79

New member
Hello, to make this quick, I use to play games and i remember having some crash problems from time to time on windows XP....But i played Diablo 3 on XP without any major problem.

Couple of days ago, I installed a genuine version of Win7 Pro and everything seemed fine.
I got Guild Wars 2 last day and i'm having some major problems when playing....

At first, the game seems to play well, and with a couple of hours of play I get problem displaying GW2 3d images (can see menu, but not the 3d), crashing, freezing with a lot of colored lines in screen and then bsod.

I have a part of dump file :

Debugging Details:
------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

BUGCHECK_STR: 0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: Gw2.exe

CURRENT_IRQL: 1f

STACK_TEXT:
8ef088cc 83415fcd 00000124 00000000 86e8301c nt!KeBugCheckEx+0x1e
8ef08908 8350fa6c 878a7859 86e8301c 834b5a50 hal!HalBugCheckSystem+0xab
8ef08938 8341627f 878a2b20 83423e40 00000000 nt!WheaReportHwError+0x230
8ef08a4c 83416371 878a2b20 878a2b70 00000000 hal!HalpMcaReportError+0x3b
8ef08a70 834165dd 00000000 878a2b70 8ef08b90 hal!HalpMceHandler+0x8b
8ef08a80 8340c5f5 00000000 00000000 00000000 hal!HalpHandleMachineCheck+0x3b
8ef08b90 83409261 00000000 8ef03750 00000000 hal!HalpMcaExceptionHandler+0x87
8ef08b90 00000000 00000000 8ef03750 00000000 hal!HalpMcaExceptionHandlerWrapper+0x89


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME: AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_CACHE

BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_CACHE

Followup: MachineOwner
---------

Now , i have no idea .... I have :

1- Fresh windows...
2- Tried and Reinstalled several version of display drivers.
3- Tried overclocking, and not the Videocard.

Now, i'm not sure if it's a videocard problem, or the cpu or the mobo ?
Can someone help me please.

I have included CPUZ for my computer infos:

specsjs.jpg
 
Last edited:

My Computer

OS
Windows 7 pro

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
I have used the SF Diag tool. Here's the zip.

By the way , i have tried the game (guild wars 2) with 2 different video cards....
Same problem, crashes everytime.

Radeon HD 5700
Geforce 8800 GT
 

My Computer

OS
Windows 7 pro

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
you need to put your computer specs up. your power supply could be failing under the heavy load
 

My Computer

Computer Manufacturer/Model Number
asus k53e bbr23 laptop
OS
windows 7 x64 pro sp1
CPU
intel i5 2540m
Motherboard
asus
Memory
8 gig ddr3 12800
Graphics Card(s)
intel hd 3000
Sound Card
realtek hd audio
Screen Resolution
1366*768 hd
Hard Drives
(1) ST3250312AS ATA Device (2) TOSHIBA External USB 3.0 USB Device
Mouse
lenovo usb mouse
Internet Speed
20Mbps/1Mbps
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